Appello is seeking an Emergency Helpline Operator to join a trusted careline service supporting vulnerable people. You will handle calls with a calm, empathetic approach, delivering high-quality service while navigating complex situations remotely from the UK.
The role requires 35 hours per week over 4 days, including weekend work, with 6 weeks of training. Salary is £23,314.20 per annum, plus benefits such as generous holiday allowance and pension contributions, with remote work within the UK.
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Remote Emergency Helpline Advisor in New Milton employer: Appello
At Appello, we pride ourselves on being an exceptional employer that values innovation and employee well-being. Our hybrid work model in New Milton allows for a balanced work-life dynamic, complemented by generous benefits such as 161 hours of holiday, a cash car allowance, and a robust pension scheme. We foster a collaborative culture that encourages professional growth and offers unique opportunities to contribute to meaningful digital telecare services that enhance the lives of vulnerable individuals.
