At a Glance
- Tasks: Deliver engaging technical training and support system onboarding for digital confidence.
- Company: Join a forward-thinking company that values learning and development.
- Benefits: Enjoy 161 hours of holiday, discounts, and a supportive employee assistance programme.
- Other info: Flexible hybrid working with opportunities for career growth.
- Why this job: Make a real difference by empowering others to confidently use technology.
- Qualifications: Experience in technical training and a passion for helping others learn.
The predicted salary is between 29000 - 29000 € per year.
Deliver impactful technical training that supports system onboarding, strengthens digital confidence, and keeps learning fresh and effective.
Role Details
- Hours: 35 hours per week
- Shift pattern: Monday - Friday 09:00-17:00 but flexible to business needs
- Salary: up to £29,000 per annum
- Location: Hybrid New Milton (flexible to business needs)
- Start Date: May/June 2026
Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.
Appello Perks
- 161 hours holidays pa plus bank holidays
- Discounts on groceries, shopping, holidays, insurance, and restaurants
- 24/7 employee assistance programme with an easily accessible app
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Free on-site parking
Experience & Background
You bring hands‑on experience supporting onboarding and upskilling for digital systems, paired with the ability to create clear, user‑friendly technical documentation. Experience delivering or developing technical training—particularly in technology‑enabled, telecare, or healthcare environments—is a big plus.
Technical Capability
You have practical working knowledge across at least three core technical areas, such as:
- Networking
- Telecommunications
- Connectivity
- Telecare protocols
- SIP
- ITSM tools
- Secure VPN technologies
Skills & Ways of Working
You’re an engaging communicator and confident facilitator with a strong customer‑centric mindset. Highly organised and detail‑focused, you balance accuracy with approachability and remain resilient when juggling priorities in a fast‑moving environment.
Learning & Development Mindset
You understand how adults learn and enjoy designing training that’s engaging, inclusive, and effective. Familiarity with LMS platforms and digital learning tools is desirable, along with a curiosity for new learning technologies and innovative ways to improve knowledge sharing.
The Role
You’re passionate about helping people feel confident using technology. Partnering closely with the Technical L&D Partner and operational teams, you deliver practical, impactful technical training while feeding back insights to continuously improve learning across the organisation.
Key Responsibilities
- Identifying skills gaps and turning them into clear, engaging development pathways.
- Training delivery in person, virtual, or digital from Day 1 onboarding to refresher sessions.
- Managing learning content within an LMS and exploring innovative tools including AI.
- Acting as the subject matter expert for technical learning and digital adoption.
- Supporting system rollouts and transformation initiatives through clear training.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
Learning & Development -Technical Trainer in New Milton employer: Appello
At Appello, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. Our hybrid working model in New Milton allows for flexibility, while our comprehensive benefits package, including generous holiday entitlement and employee discounts, ensures a rewarding experience for our team. We are dedicated to employee growth, offering opportunities for professional development and the chance to make a meaningful impact through engaging technical training.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development -Technical Trainer in New Milton
✨Tip Number 1
Network like a pro! Reach out to current employees in the Learning & Development field, especially those at Appello. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or a demo of your training style. This can really set you apart during interviews and showcase your engaging communication skills.
✨Tip Number 3
Be proactive! If you see a gap in their training materials or processes, don’t hesitate to suggest improvements. This shows initiative and your understanding of effective learning strategies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Appello team.
We think you need these skills to ace Learning & Development -Technical Trainer in New Milton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in technical training and onboarding. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:As a Technical Trainer, being an engaging communicator is key. Use your application to demonstrate your ability to convey complex information clearly. We love seeing examples of how you've made learning accessible and enjoyable for others.
Highlight Your Technical Know-How:We’re looking for someone with hands-on experience in at least three core technical areas. Be sure to mention your familiarity with networking, telecommunications, or any other relevant tech skills that make you a great fit for this role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Appello
✨Know Your Tech Inside Out
Make sure you brush up on the technical areas mentioned in the job description, like networking and telecommunications. Be ready to discuss your hands-on experience and how you've supported onboarding and upskilling in these areas.
✨Showcase Your Training Skills
Prepare examples of how you've delivered engaging training sessions in the past. Think about specific techniques you've used to make learning effective and inclusive, and be ready to share how you adapt your style to different audiences.
✨Demonstrate Your Customer-Centric Mindset
During the interview, highlight your approach to understanding learners' needs. Share instances where you've tailored training content based on feedback or identified skills gaps, showing that you genuinely care about helping others succeed.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle real-life training challenges. Prepare to discuss how you'd manage priorities in a fast-paced environment or how you'd use innovative tools to enhance learning experiences.
