Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer contracts and ensure smooth billing processes.
- Company: Join Appello, a dynamic company focused on community support and growth.
- Benefits: Enjoy 23 days holiday, discounts, and a pension scheme with company match.
- Why this job: Be the behind-the-scenes hero in a fast-paced, rewarding environment.
- Qualifications: GCSEs A-C or equivalent; business qualification preferred.
- Other info: Exciting career opportunities await as we expand!
Hours: 35 hours per week
Shift pattern: Monday - Friday 09:00-17:00
Salary: £28-30,000 per annum dependant on experience
Location: Hybrid - New Milton
This role is a UK based role and any remote work must also be within the UK.
Start Date: June / July 2025
For this role, you need 5mbps upload and 15mbps download internet speed.
Appello Perks
- 23 days holiday rising to 25 with length of service
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends' discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Free on-site parking
ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs.
QUALIFICATIONS
- A good general standard of secondary education.
- GCSE Grades A-C or equivalent or NVQ Level 2/3.
- A business related qualification is desirable.
EXPERIENCE
- Proven track record in coordinating business services/requirements
- Communication at B2B level and an understanding of good business practice is essential.
- Highly effective & professional written and verbal communication, relevant work history to evidence this.
KNOWLEDGE
- Computer literacy is essential.
- Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
- The ability to interpret, handle and analyse large data sets is essential.
- Core administration skills including letter writing and organisational skills are required. In addition, some advanced Word skills are required.
PERSONAL QUALITIES
- Ability to work under pressure
- Highly motivated self-starter with excellent commercial acumen.
- Highly organised
- Reliable
- To use initiative in problem solving
- Excellent interpersonal skills
- Ability to communicate effectively with people at all levels
- Flexible approach to multi-tasking
- Strong customer focus
- Polite telephone manner with customer service skills
- Attention to detail is essential
THE ROLE
Join the action as a Commercial Coordinator at Appello, where every contract you manage helps keep our business thriving! You'll be the behind-the-scenes hero ensuring all customer contracts are set up flawlessly for legal and billing purposes. Your day will be packed with exciting challenges - from crafting contracts and keeping the database in top shape to monitoring performance, renewals, and compliance like a pro. You'll be the go-to expert, making sure SIM cards are invoiced correctly, working closely with the Sim Card Asset Manager, and spotting risks and opportunities in existing agreements. And it doesn't stop there! You'll be the voice of Appello, communicating with customers to arrange billing beyond warranties and sorting out purchase orders. If you're detail-oriented, love problem-solving, and thrive in a fast-paced environment, this is your chance to make an impact in a role that's as rewarding as it is dynamic!
READY TO APPLY
If you are interested in this role please upload your CV and answer a few questions about yourself.
OTHER INFORMATION
This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You'll gain exceptional career opportunities and will be part of a company that is continuing to expand. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team.
Contact Detail:
Appello Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Commercial Coordinator. Understanding the nuances of contract management, billing processes, and customer communication will help you stand out during interviews.
✨Tip Number 2
Brush up on your Excel skills! Since advanced Excel proficiency is fundamental for this role, consider taking an online course or practicing with large data sets to demonstrate your capability.
✨Tip Number 3
Network with professionals in the industry. Engaging with others who work in similar roles can provide insights into the day-to-day challenges and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare examples of your past experiences that showcase your problem-solving skills and attention to detail. Being able to articulate these during your interview will highlight your suitability for the role.
We think you need these skills to ace Commercial Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordinating business services and showcases your communication skills. Use specific examples that demonstrate your ability to handle data sets and manage contracts.
Craft a Strong Cover Letter: Write a cover letter that reflects your genuine desire to help the community and your attention to detail. Mention how your personal qualities align with the role, such as being highly organised and having excellent interpersonal skills.
Highlight Technical Skills: Emphasise your computer literacy, particularly your advanced Excel skills and proficiency in Microsoft 365. Provide examples of how you've used these tools in previous roles to analyse data or improve processes.
Prepare for Questions: Anticipate questions related to your experience in customer service and problem-solving. Be ready to discuss specific situations where you demonstrated your ability to work under pressure and communicate effectively with clients.
How to prepare for a job interview at Appello
✨Showcase Your Communication Skills
As a Commercial Coordinator, effective communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain complex concepts clearly, so practice articulating your thoughts succinctly.
✨Highlight Your Organisational Abilities
This role requires excellent organisational skills. Share examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will show that you can handle the fast-paced environment at Appello.
✨Demonstrate Your Problem-Solving Skills
The ability to solve problems efficiently is crucial for this position. Prepare to discuss specific challenges you've faced in previous roles and how you approached them. This will illustrate your proactive mindset and initiative.
✨Familiarise Yourself with Data Management
Since the role involves handling large data sets, brush up on your Excel skills and be ready to discuss your experience with data analysis. You may even be asked to perform a task related to data management during the interview.
