At a Glance
- Tasks: Deliver engaging technical training and support digital adoption in a dynamic environment.
- Company: Join a forward-thinking telecommunications company committed to growth and innovation.
- Benefits: Enjoy competitive salary, flexible working, generous holidays, and discounts on various services.
- Other info: Be part of a rapidly expanding team with excellent career development opportunities.
- Why this job: Make a real impact by empowering others to confidently use technology.
- Qualifications: Experience in technical training and strong communication skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
35 hours per week, flexible to business needs.
Salary: up to £29,000 per annum.
Location: Hybrid New Milton (flexible to business needs).
Start Date: June/July 2026.
Pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.
This role is UK based. Hybrid or remote work must be within the UK.
Internet speed: 5 mbps upload and 15 mbps download.
Perks:- 161 hours holidays pa plus bank holidays.
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more.
- 24/7 employee assistance programme with an app.
- Family and friends’ discounts on services & products.
- Pension Scheme, up to 4% company matched.
- Free on-site parking.
You bring hands‑on experience supporting onboarding and upskilling for digital systems, paired with the ability to create clear, user‑friendly technical documentation. Experience delivering or developing technical training, particularly in technology‑enabled, telecare, or healthcare environments, is a big plus.
Technical Capability:You have practical working knowledge across at least three core technical areas, such as networking, telecommunications, connectivity, telecare protocols, SIP, ITSM tools, or secure VPN technologies. You’re comfortable troubleshooting, explaining technical concepts clearly, and understanding how systems interact in real‑world environments.
Skills & Ways Of Working:You’re an engaging communicator and confident facilitator with a strong customer‑centric mindset. Highly organised and detail‑focused, you balance accuracy with approachability and remain resilient when juggling priorities in a fast‑moving environment.
Learning & Development Mindset:You understand how adults learn and enjoy designing training that’s engaging, inclusive, and effective. Familiarity with LMS platforms and digital learning tools is desirable, along with curiosity for new learning technologies and innovative ways to improve knowledge sharing.
Personal Attributes:You’re self‑motivated, resourceful, and proactive—someone who takes ownership and raises the bar when needed. Adaptable and positive about change, you tailor your approach to different audiences and thrive in environments focused on continuous improvement and growth.
The Role:You’re passionate about helping people feel confident using technology. Partnering closely with the Technical L&D Partner and operational teams, you deliver practical, impactful technical training while feeding back insights to continuously improve learning across the organisation.
Development Programmes & Training Needs Analysis:You have a sharp eye for identifying skills gaps and turning them into clear, engaging development pathways. You stay curious about best practice, value inclusive learning, and design training that supports both individual growth and business goals.
Training Delivery:You bring energy and clarity to training sessions—whether in person, virtual, or digital. From Day 1 onboarding to refresher sessions, you adapt your style to suit different learners and ensure everyone feels supported as systems evolve.
Training Management:You’re organised and detail‑focused, keeping learning content current and accessible. You’re comfortable working with an LMS, tracking engagement, evaluating impact, and exploring innovative tools, including AI, to enhance the learning experience.
Subject Matter Expertise:You enjoy being the go‑to person for technical learning. With strong system knowledge and a forward‑thinking mindset, you share expertise with stakeholders, support digital adoption, and help shape training strategies that drive real behaviour change.
Change Management & Project Leadership:You thrive in times of change, supporting system rollouts and transformation initiatives through clear, engaging training. You communicate confidently, collaborate cross‑functionally, and help people embrace new ways of working.
Ready to Apply:If you are interested in this role please upload your CV and answer a few questions about yourself.
Other Information:This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425.
Technical Trainer- Telecommunications employer: Appello UK
At Appello, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation. Our hybrid working model in New Milton allows for flexibility, while our comprehensive benefits package, including generous holiday allowances and employee discounts, ensures a supportive environment for all staff. Join us to be part of a forward-thinking team dedicated to empowering individuals through technology and continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Trainer- Telecommunications
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Appello UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Appello UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Appello UK!
✨Direct Apply to Appello UK
Let's not forget to apply directly through the Appello UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Trainer- Telecommunications
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Appello UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Appello UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Appello UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
