Careline365, part of the Appello group, is hiring a Telecare Team Leader for night shifts in Norwich. You will lead a team of Emergency Call Handlers, ensuring timely, high-quality telecare support for vulnerable customers.
The role includes performance management, coaching and 24/7 on-call responsibilities in a fast-paced environment. The position is hybrid in Norwich, offering a rewarding path with opportunities to improve service delivery and customer outcomes.
#J-18808-LjbffrTelecare Team Leader – Nights (Hybrid) in Norwich employer: Appello UK
At Appello UK, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Our remote Night Telecare Coach role not only offers a competitive salary with night supplements but also fosters a supportive work culture where coaching and employee engagement are at the forefront. With ample opportunities for professional development and a commitment to enhancing service delivery, joining us means being part of a dedicated team that makes a real difference in people's lives.
