Appello UK, via Careline365, is looking for a Telecare Team Leader to guide a team of Emergency Call Handlers in Norwich. This hybrid role combines people leadership with frontline service delivery to ensure vulnerable customers receive timely, high‑quality support when they need it most.
You will drive performance, run regular appraisals, manage on‑call duties, and collaborate with colleagues across departments to improve operations while upholding safeguarding and data‑protection standards.
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Telecare Team Leader - Lead a Life-Saving ARC Team in Norwich employer: Appello UK
At Careline365, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our employees and the vulnerable clients we serve. Our hybrid role in Norwich not only provides competitive pay and flexible working arrangements but also fosters professional growth through comprehensive training and development opportunities. Join us to make a meaningful impact while enjoying a rewarding career in a compassionate environment.
