Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and resolve technical issues in a fast-paced environment.
- Company: Leading customer service provider with a commitment to equal opportunities.
- Benefits: Competitive salary of £24,004.50 and significant career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Passion for quality service and ability to meet KPIs.
- Other info: Great opportunities for growth in a supportive work culture.
The predicted salary is between 24004 - 33605 £ per year.
A leading customer service provider is seeking a Contact Centre Representative in Norwich. This role involves delivering outstanding customer experiences and requires a passion for quality and high customer satisfaction. You will assist customers in resolving technical issues while meeting KPIs in a fast-paced environment.
Competitive salary of £24,004.50 per annum with opportunities for growth. Join a company committed to equal opportunities and significant career development.
Hybrid Tech Support Advisor: Training & Benefits in Norwich employer: Appello UK
Contact Detail:
Appello UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Tech Support Advisor: Training & Benefits in Norwich
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Hybrid Tech Support Advisor. This will help you feel more confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Hybrid Tech Support Advisor: Training & Benefits in Norwich
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering outstanding customer experiences. Share examples of how you've gone above and beyond to help customers in the past – it really makes a difference!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hybrid Tech Support Advisor role. Highlight relevant skills and experiences that align with the job description, especially your ability to resolve technical issues and meet KPIs.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications quickly, so make every word count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Appello UK
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their commitment to customer service and how they achieve high customer satisfaction. This will help you align your answers with what they’re looking for.
✨Showcase Your Problem-Solving Skills
As a Hybrid Tech Support Advisor, you'll need to resolve technical issues efficiently. Prepare examples from your past experiences where you successfully solved problems or improved customer satisfaction. This will demonstrate your capability in a fast-paced environment.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios and technical support. Practising your responses can help you articulate your thoughts clearly during the interview. Think about how you would handle difficult customers or technical challenges.
✨Highlight Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share stories that illustrate your dedication to quality service and how you’ve gone above and beyond to meet customer needs in previous roles.
