Careline365 is hiring an Emergency Call Handler in Norwich on a hybrid basis. You will be the calm voice for vulnerable clients, answering emergency alarms, assessing situations quickly and coordinating the right response.
Training is provided with full-time hours and a 4-on-7 shift pattern, 35 hours per week, with weekends off for one in four. Starting 2 November 2026, you will join a 24/7 monitoring team, supported by a pension, employee assistance and various employee discounts.
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Emergency Call Handler: Be the Calm That Saves Lives in Norwich employer: Appello UK
At Careline365, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our employees and the vulnerable clients we serve. Our hybrid role in Norwich not only provides competitive pay and flexible working arrangements but also fosters professional growth through comprehensive training and development opportunities. Join us to make a meaningful impact while enjoying a rewarding career in a compassionate environment.