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- Tasks: Lead the delivery of innovative products and ensure seamless operations.
- Company: Join a dynamic company focused on impactful project management.
- Benefits: Enjoy competitive salary, generous holiday, and discounts on various services.
- Why this job: Be at the forefront of technology and drive real change in projects.
- Qualifications: 5+ years in project management with strong leadership skills.
- Other info: Exciting growth opportunities in a fast-paced environment.
The predicted salary is between 45000 - 60000 ÂŁ per year.
Own the delivery of innovative products and smarter operations, ensuring every project lands flawlessly. Be the force that turns ideas into seamless live services.
Hours: 35 hours per week
Shift pattern: Monday - Friday 09:00-17:00
Salary: ÂŁ45-60,000 per annum dependant on experience
Location: Hybrid to Norwich (with occasional travel to other sites in line with business needs)
Start Date: March/April 2026
This role is a UK based role and any hybrid/remote work must also be within the UK.
For this role, you need 5mpbs upload and 15mpbs download internet speed.
Appello Perks:
- 161 hours holiday per annum, plus bank holidays.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products.
- Pension Scheme, up to 4% Company matched.
- Free on-site parking.
About You: We’re searching for a seasoned Delivery Project Manager who brings strong technical understanding, exceptional leadership, and a passion for structured, high‑quality delivery. You’ll thrive in a fast‑paced environment, guiding cross‑functional teams and driving continuous improvement across products, services, and operational processes.
Experience:
- 5+ years’ experience managing projects across hardware, firmware, software, and operational process improvement.
- Proven success delivering complex projects, including planning, prioritisation, and resource management.
- Experience producing resource‑levelled development plans.
- Strong background in structured lifecycle delivery (Service Design, documentation, configuration management, Service Acceptance).
- Proficiency with project tools such as Jira and Microsoft Project.
- Bonus: Experience in Telecare or Telecoms environments, or with dispatch processes.
Qualifications & Training:
- Formal project management qualification (e.g. PRINCE2, Agile PM, or equivalent).
- Desirable: Bachelor’s degree in a technical or related field.
- Desirable: Lean Six Sigma certification.
Skills, Knowledge & Expertise:
- Solid understanding of Agile and Waterfall methodologies and how to integrate them across mixed delivery models.
- Strong leadership skills with the ability to motivate and guide cross‑functional teams.
- Excellent communication and stakeholder‑engagement skills.
- Strong analytical and problem‑solving abilities with a focus on practical, innovative solutions.
- Strong working knowledge of structured development lifecycles, including specification, testing, documentation, and service readiness.
- Knowledge of Lean and Continuous Improvement methodologies.
Personal Attributes:
- Confident communicator with strong presentation skills and the ability to influence stakeholders.
- Analytical mindset and data‑driven approach to decision‑making.
- Highly organised with strong attention to detail.
- Able to manage multiple projects, deadlines, and priorities simultaneously.
- Resilient under pressure, flexible, and comfortable navigating complex or changing environments.
The Role: As a Delivery Project Manager, you’ll lead the end‑to‑end delivery of complex operational and technical projects—bringing new products and services into live operation while driving impactful process improvements. You’ll work closely with internal teams and external partners to ensure every project is delivered with quality, structure, and efficiency.
What You’ll Be Doing:
- Project Planning, Execution & Delivery Management: Develop and maintain detailed project roadmaps, timelines, and resource plans. Communicate effectively with senior leaders, internal teams, and suppliers. Track progress, manage risks, and keep stakeholders aligned. Prepare regular reports, maintain RAID logs, and support governance boards.
- Coordination with Internal & External Teams: Collaborate with operations, development, testing, supply chain, finance, legal and more. Manage supplier relationships to ensure smooth integration with internal work. Facilitate cross‑functional teamwork across engineering, operations, and external partners.
- Product & Service Delivery + Continuous Improvement: Oversee delivery and operational readiness for new products and services. Review project progress, ensuring milestones and requirements are met. Resolve issues quickly by coordinating with the right teams. Lead operational improvement projects using Lean and Continuous Improvement best practice.
- Project Planning & Resource Management: Create resource‑balanced plans aligned with business capacity. Identify capability gaps and manage outsourcing when needed.
- Structured Development Lifecycle Governance: Ensure Service Design and specifications are complete before delivery begins. Oversee documentation, configuration management, and Service Acceptance readiness.
- Post‑Launch Support Design & Implementation: Define and implement support structures for seamless service launch. Ensure troubleshooting, maintenance, and customer support processes are in place. Capture feedback after launch and drive continuous improvement.
- Change & Quality Management: Manage change control processes and communicate impacts clearly. Ensure all deliverables meet quality and compliance standards. Conduct post‑implementation reviews to capture lessons learned.
- Budget & Vendor Management: Manage project budgets and ensure cost‑effective delivery. Oversee supplier contracts, ensuring performance and alignment with project needs.
READY TO APPLY: If you are interested in this role please upload your CV and answer a few questions about yourself.
This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
Delivery Project Manager in Norwich employer: Appello UK
Contact Detail:
Appello UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Project Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people know you’re on the hunt for a Delivery Project Manager role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management. Think about how you’ve successfully delivered complex projects in the past and be ready to share those stories. We want to hear about your leadership skills and how you’ve tackled challenges head-on!
✨Tip Number 3
Showcase your expertise with project tools like Jira and Microsoft Project during interviews. Bring examples of how you’ve used these tools to manage resources and timelines effectively. This will demonstrate your technical understanding and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. So, get your CV ready and let’s make it happen!
We think you need these skills to ace Delivery Project Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your project management experience, especially in technical environments, to show us you’re the right fit for the Delivery Project Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your background aligns with our needs. Share specific examples of past projects where you’ve led teams to success, as this will help us see your potential impact.
Showcase Your Skills: Don’t forget to mention your proficiency with project management tools like Jira and Microsoft Project. We want to know how you’ve used these tools to drive project success and improve processes in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Appello UK
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your past projects in detail. Be ready to explain your role, the challenges you faced, and how you overcame them. This will show your strong project management skills and your ability to deliver complex projects.
✨Master the Methodologies
Brush up on Agile and Waterfall methodologies, as well as Lean and Continuous Improvement practices. Be prepared to discuss how you've integrated these approaches in your previous roles. This will demonstrate your technical understanding and adaptability in different project environments.
✨Showcase Your Leadership Skills
Think of examples where you've successfully led cross-functional teams. Highlight your communication and stakeholder engagement skills, as these are crucial for a Delivery Project Manager. Use specific instances to illustrate how you motivated your team and drove project success.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that test your problem-solving abilities. Practice articulating your thought process when faced with project challenges. This will help you convey your analytical mindset and data-driven approach, which are key attributes for this role.