A technology support company is seeking a Technical Support Team Leader in New Milton. In this hybrid role, you will lead a dynamic support team to ensure service quality and meet SLAs. With a strong background in IT support and leadership, you will oversee operations, mentor staff, and implement continuous improvement strategies. The ideal candidate will have at least four years of experience in technical support, familiarity with ITIL, and proficiency in tools like ServiceNow and JIRA, with a customer-first mindset. #J-18808-Ljbffr
Contact Detail:
Appello UK Recruiting Team