Appello UK in New Milton is seeking a proactive 2nd Line Service Desk Technician to join the digital support team. You will triage, diagnose and resolve incidents, acting as a bridge to 1st Line technicians while keeping customers informed and adhering to SLAs.
The role is office based with 35 hours per week, the salary is up to £28,000 per annum dependent on experience, and the start date is 2nd November 2026. Excellent pre-employment screening is required.
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2nd Line Service Desk Technician – Troubleshooting Pro in New Milton employer: Appello UK
At Careline365, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our employees and the vulnerable clients we serve. Our hybrid role in Norwich not only provides competitive pay and flexible working arrangements but also fosters professional growth through comprehensive training and development opportunities. Join us to make a meaningful impact while enjoying a rewarding career in a compassionate environment.
