Appello UK is seeking a proactive Service Desk Technician, 2nd Line, to join our busy Service Desk team in New Milton. You will triage, diagnose and resolve incidents, providing clear guidance to customers and escalating when needed.
You’ll work on IP telephony related issues, remote networks, and cloud applications, using our case management system, while maintaining SLA commitments and a strong customer focus.
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2nd Line Service Desk Engineer in New Milton employer: Appello UK
At Careline365, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our employees and the vulnerable clients we serve. Our hybrid role in Norwich not only provides competitive pay and flexible working arrangements but also fosters professional growth through comprehensive training and development opportunities. Join us to make a meaningful impact while enjoying a rewarding career in a compassionate environment.
