Appello UK is seeking a customer‑focused Service Desk Technician (1st Line) to be the initial contact for digital support queries. You will log, triage and manage cases, provide first‑line troubleshooting and engage with customers to ensure a smooth, empathetic support experience.
The role is office‑based in New Milton, Hampshire, 35 hours per week (Mon–Fri, 9am–5pm with 1 hour lunch). Salary is £25,500 per annum. Pre‑employment screening applies, including DBS checks and references.
#J-18808-Ljbffr
1st Line Service Desk Technician – Customer Support in New Milton employer: Appello UK
At Careline365, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our employees and the vulnerable clients we serve. Our hybrid role in Norwich not only provides competitive pay and flexible working arrangements but also fosters professional growth through comprehensive training and development opportunities. Join us to make a meaningful impact while enjoying a rewarding career in a compassionate environment.
