At a Glance
- Tasks: Lead Emergency Call Handlers and ensure high-quality support during emergencies.
- Company: Appello Limited is dedicated to providing exceptional telecare services.
- Benefits: Enjoy a pension scheme and discounts on various services.
- Other info: This position is based in Norwich.
- Why this job: Join a fast-paced environment focused on service excellence.
- Qualifications: Strong leadership and customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Appello Limited is seeking a Telecare Team Leader to lead a team of Emergency Call Handlers in Norwich. This role involves ensuring that customers receive timely and high-quality support during emergencies. You will oversee daily operations, manage team performance, and contribute to service excellence.
The ideal candidate will have strong leadership and customer service skills, with experience in managing teams in a fast-paced environment.
The position offers various employee perks including a pension scheme and discounts on services.
Telecare Team Leader: Coaching, Ops & Service Excellence in Norwich employer: Appello Limited
Appello Limited, located in Norwich, offers a pension scheme and service discounts. The team is committed to delivering timely emergency support, ensuring customer satisfaction.
