Appello & Careline365 is seeking an Emergency Call Handler in a part-time role based in Norwich. You will be the calm voice for vulnerable customers, answering emergency alarm calls, assessing situations quickly and ensuring help is provided.
You will join a 24/7 monitoring team at our Norwich Alarm Receiving Centre and complete full training. The role requires 18 hours per week across 6-hour shifts, with a mix of in-office and remote training.
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Emergency Call Handler — Remote & Hybrid Impact Role in Norwich employer: Appello & Careline365
At Careline365, we pride ourselves on being an exceptional employer that values your contributions and fosters a supportive work culture. With flexible part-time hours in a hybrid Norwich location, you will enjoy a range of benefits including generous holiday entitlement, employee discounts, and a pension scheme, all while making a meaningful impact in people's lives through our telecare solutions. Join us to grow your career in a dynamic environment where your skills in sales and customer engagement can truly shine.
