Appello group is seeking a Service Desk 1st Line Technician to be the friendly first point of contact for digital support queries. You will log, triage, diagnose, and resolve routine issues while keeping customers informed and empowered.
This UK-based role offers on-site parking, a pension scheme, and a supportive team. You’ll join a process-driven service desk, learn quickly, and develop strong communication and problem-solving skills.
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First-Line Service Desk Technician - Customer Champion employer: Appello & Careline365
At Careline365, we pride ourselves on being an exceptional employer that values your contributions and fosters a supportive work culture. With flexible part-time hours in a hybrid Norwich location, you will enjoy a range of benefits including generous holiday entitlement, employee discounts, and a pension scheme, all while making a meaningful impact in people's lives through our telecare solutions. Join us to grow your career in a dynamic environment where your skills in sales and customer engagement can truly shine.
