At a Glance
- Tasks: Deliver engaging technical training and support others in mastering technology.
- Company: Join a forward-thinking telecommunications company dedicated to growth and learning.
- Benefits: Enjoy competitive salary, generous holidays, discounts, and a supportive work environment.
- Other info: Flexible hybrid working and opportunities for personal development await you.
- Why this job: Make a real impact by empowering others with essential tech skills.
- Qualifications: Experience in technical training and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Are you a telecommunications engineer ready for your next step? If you enjoy helping others, sharing knowledge, and shaping capability, we’ll give you everything you need to become a confident and qualified trainer.
Hours: 35 hours per week
Shift pattern: Monday - Friday 09:00-17:00, flexible to business needs
Salary: Up to £29,000 per annum
Location: Hybrid New Milton, flexible to business needs
Start Date: June/July 2026
Note: Pre‑employment screening, including basic DBS checks and two years of referencing, must be completed prior to start. Start date may be adjusted if required.
UK Work Base: This role is UK based; any hybrid/remote work must also be within the UK.
Internet Speed: 5mbps upload and 15mbps download internet speed required.
Perks:
- 161 hours holidays pa plus bank holidays
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% company matched
- Free on-site parking
ABOUT YOU
Experience & Background: You bring hands‑on experience supporting onboarding and upskilling for digital systems, paired with the ability to create clear, user‑friendly technical documentation. Experience delivering or developing technical training—particularly in technology‑enabled, telecare, or healthcare environments—is a big plus.
Technical Capability: You have practical working knowledge across at least three core technical areas, such as networking, telecommunications, connectivity, telecare protocols, SIP, ITSM tools, or secure VPN technologies. You’re comfortable troubleshooting, explaining technical concepts clearly, and understanding how systems interact in real‑world environments.
Skills & Ways of Working: You’re an engaging communicator and confident facilitator with a strong customer‑centric mindset. Highly organised and detail‑focused, you balance accuracy with approachability and remain resilient when juggling priorities in a fast‑moving environment.
Learning & Development Mindset: You understand how adults learn and enjoy designing training that’s engaging, inclusive, and effective. Familiarity with LMS platforms and digital learning tools is desirable, along with a curiosity for new learning technologies and innovative ways to improve knowledge sharing.
Personal Attributes: You’re self‑motivated, resourceful, and proactive—someone who takes ownership and raises the bar when needed. Adaptable and positive about change, you tailor your approach to different audiences and thrive in environments focused on continuous improvement and growth.
THE ROLE: You’re passionate about helping people feel confident using technology. Partnering closely with the Technical L&D Partner and operational teams, you deliver practical, impactful technical training while feeding back insights to continuously improve learning across the organisation.
Development Programmes & Training Needs Analysis: You have a sharp eye for identifying skills gaps and turning them into clear, engaging development pathways. You stay curious about best practice, value inclusive learning, and design training that supports both individual growth and business goals.
Training Delivery: You bring energy and clarity to training sessions—whether in person, virtual, or digital. From Day 1 onboarding to refresher sessions, you adapt your style to suit different learners and ensure everyone feels supported as systems evolve.
Training Management: You’re organised and detail‑focused, keeping learning content current and accessible. You’re comfortable working with an LMS, tracking engagement, evaluating impact, and exploring innovative tools (including AI) to enhance the learning experience.
Subject Matter Expertise: You enjoy being the go‑to person for technical learning. With strong system knowledge and a forward‑thinking mindset, you share expertise with stakeholders, support digital adoption, and help shape training strategies that drive real behaviour change.
Change Management & Project Leadership: You thrive in times of change, supporting system rollouts and transformation initiatives through clear, engaging training. You communicate confidently, collaborate cross‑functionally, and help people embrace new ways of working.
READY TO APPLY: If you are interested in this role please upload your CV and answer a few questions about yourself.
OTHER INFORMATION: We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team.
Technical Trainer- Telecommunications employer: Appello Careline Limited.
Join a forward-thinking organisation that values your expertise and passion for technology as a Technical Trainer in Telecommunications. With a supportive work culture that prioritises employee growth, you will benefit from flexible working arrangements, generous holiday allowances, and a comprehensive employee assistance programme. Our commitment to continuous improvement ensures you have the resources and opportunities to thrive in your role while making a meaningful impact on others' learning journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Trainer- Telecommunications
✨Tip Number 1
Network like a pro! Reach out to people in the telecommunications field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation showcasing your training methods and technical expertise. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock training sessions with friends or family to refine your delivery style. This will boost your confidence and help you adapt to different learning styles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Trainer- Telecommunications
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience in telecommunications and training. We want to see how your skills align with the role, so don’t be shy about showcasing your technical capabilities and any relevant training experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others learn and grow. Share specific examples of how you've successfully delivered training or developed engaging learning materials in the past.
Be Clear and Concise:When filling out the application, keep your answers clear and to the point. We appreciate detail, but we also love brevity. Make sure you communicate your ideas effectively without rambling on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Appello Careline Limited.
✨Know Your Tech Inside Out
As a Technical Trainer in Telecommunications, it's crucial to have a solid grasp of the technical areas mentioned in the job description. Brush up on your knowledge of networking, SIP, and secure VPN technologies. Be ready to explain these concepts clearly during the interview, as this will showcase your expertise and ability to communicate complex ideas.
✨Showcase Your Training Skills
Prepare to discuss your experience in delivering or developing technical training. Think of specific examples where you've successfully engaged learners or created user-friendly documentation. This will demonstrate your capability to design effective training that meets diverse learning needs.
✨Emphasise Your Communication Style
Since the role requires strong communication skills, practice articulating your thoughts clearly and confidently. Consider how you can adapt your communication style to different audiences, as this is key in training delivery. You might even want to prepare a mini-presentation to illustrate your approach.
✨Be Ready for Change Management Questions
Expect questions about how you handle change and support system rollouts. Prepare examples of past experiences where you've helped teams adapt to new technologies or processes. Highlight your proactive mindset and adaptability, as these traits are essential for thriving in a fast-paced environment.
