Appello Careline Limited. is seeking a Telecare Team Leader to manage an Alarm Response Centre team during night hours. You will guide a group of Emergency Call Handlers to deliver timely, high‑quality telecare services to vulnerable customers.
The role focuses on leadership, performance, and safeguarding in a 24/7 operation. You’ll drive day‑to‑day management, set objectives, conduct reviews, and collaborate with other departments to enhance processes and customer experience, while supporting a
#J-18808-LjbffrNight Telecare Team Lead - Emergency Handler Coach in Norwich employer: Appello Careline Limited.
Appello Careline Limited is an exceptional employer, offering a supportive and compassionate work environment for those dedicated to helping vulnerable individuals. With flexible remote working options, competitive pay, and a strong emphasis on employee well-being, staff are encouraged to grow and develop their skills while making a meaningful impact in the community. Join us to be part of a team that values empathy and excellence in service delivery.
