Emergency Call Handler - Calm, Life-Saving Support (Hybrid) in Norwich

Emergency Call Handler - Calm, Life-Saving Support (Hybrid) in Norwich

Norwich Full-Time 23314 - 23314 £ / year (est.) No working from home possible
Appello Careline Limited.

At a Glance

  • Tasks: Respond to emergency calls and provide life-saving support to vulnerable clients.
  • Company: Join Appello Careline Limited, a caring and supportive organisation.
  • Benefits: Enjoy a competitive salary, hybrid work, and a comprehensive benefits package.
  • Other info: Full-time role with opportunities for personal growth and development.
  • Why this job: Make a real difference in people's lives during their most critical moments.
  • Qualifications: Experience in a call centre, with strong empathy and communication skills.

The predicted salary is between 23314 - 23314 £ per year.

Appello Careline Limited is seeking an Emergency Call Handler in Norwich to support vulnerable clients in their time of need. This full-time position involves responding to emergency calls, providing reassurance, and arranging necessary assistance.

Candidates should have a year of experience in a call centre and possess empathy, effective communication skills, and resilience.

The role includes a comprehensive benefits package, a competitive salary of £23,314.20 per annum, and the opportunity to work hybrid.

Emergency Call Handler - Calm, Life-Saving Support (Hybrid) in Norwich employer: Appello Careline Limited.

At Appello Careline Limited, we pride ourselves on being an exceptional employer dedicated to supporting our team in Norwich. Our inclusive work culture fosters empathy and resilience, ensuring that our Emergency Call Handlers receive comprehensive training and ongoing development opportunities. With a competitive salary, a robust benefits package, and the flexibility of hybrid working, we empower our employees to make a meaningful impact in the lives of vulnerable clients while enjoying a rewarding career.

Appello Careline Limited.

Contact Details:

Appello Careline Limited. Recruitment Team

We think you need these skills to ace Emergency Call Handler - Calm, Life-Saving Support (Hybrid) in Norwich

Empathy
Effective Communication Skills
Resilience
Experience in a Call Centre
Crisis Management
Problem-Solving Skills
Active Listening