At a Glance
- Tasks: Join our Data & Analytics team to transform complex data into actionable insights.
- Company: Dynamic company focused on data-driven decision making and innovation.
- Benefits: Up to ÂŁ50,000 salary, private medical insurance, discounts, and 175 hours holiday.
- Why this job: Shape the future of data analytics while enjoying remote work flexibility.
- Qualifications: 3+ years as a Business Analyst with strong documentation and analytical skills.
- Other info: Exciting growth opportunities in a fast-paced, collaborative environment.
The predicted salary is between 42000 - 58000 ÂŁ per year.
Join our growing Data & Analytics team and help shape the future of data-driven decision making across the business.
Hours: 35 hours per week
Shift pattern: Monday to Friday 09:00-17:00
Salary: up to ÂŁ50,000 per annum dependant on experience
Location: Remote but with occasional travel to our offices in New Milton and Norwich
This role is a UK based role and any hybrid/remote work must also be within the UK.
Start Date: January/February 2026
Appello Perks:
- 175 hours holiday pa.
- Private Medical Insurance - Individual Cover
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Free on-site parking
WHAT WE ARE LOOKING FOR
We’re searching for a detail‑driven Business Analyst with a passion for turning complexity into clarity. Here’s what will make you successful in this role:
Essential Experience:
- 3+ years as a Business Analyst within data, analytics, digital, or technical teams.
- Proven ability to capture requirements and translate them into clear, structured documentation.
- Skilled in mapping business processes and documenting data flows or source system logic.
- Exposure to reporting, KPIs, and operational metrics.
- Experience working across multiple business functions and managing diverse stakeholder needs.
Desirable Experience:
- Familiarity with BI tools (Tableau, Power BI) for validation and basic data exploration.
- Knowledge of CMDBs, asset inventories, or operational data structures.
- Experience in data governance, glossary management, or data-quality frameworks.
Qualifications:
- Bachelor’s degree in Business Analysis, Information Systems, Data/Computer Science, or related field.
- Training or experience in Agile methodologies.
- Bonus: BCS BA Diploma, IIBA CCBA/CBAP, Microsoft DP-900 or PL-300 certifications.
Skills & Knowledge:
- Strong in requirements gathering, user stories, acceptance criteria, and documentation.
- Ability to connect end‑to‑end business processes with data flows.
- Analytical mindset with conceptual understanding of data.
- Comfortable working with structured data, definitions, and KPI logic.
- Excellent communication and facilitation skills.
- Bonus: Basic SQL, understanding of modern data platforms (Data Lake, Synapse, ETL), and experience with Azure DevOps or Jira.
Personal Attributes:
- Highly organised, detail‑oriented, and proactive.
- Confident engaging with both technical and operational stakeholders.
- Independent, curious, and eager to understand how processes and data interact.
- Comfortable in fast‑paced environments and open to challenging the status quo constructively.
THE ROLE
In this role, you’ll work across all areas of the business to uncover processes, map data flows, and define reporting needs. Your mission? Turn complex operations into clear, actionable requirements that power high‑quality data products from CMDB structures and curated datasets to business‑ready KPIs and operational reports. You’ll play a key role in standardising terminology, improving data quality, and shaping metrics that matter. Collaborating with stakeholders, facilitating workshops, and supporting adoption, you’ll ensure every data product delivers real value and insight.
What You’ll Be Doing:
- Requirements Gathering & Documentation: Work with stakeholders across all departments to understand data, processes, and reporting needs. Capture requirements for new data products, CMDB structures, KPIs, and reporting logic. Produce clear and structured documentation, user stories, acceptance criteria, process maps, and data definitions. Document data flows, source systems, and operational processes to support accurate modelling and reporting. Maintain organised documentation that is accessible and reusable for the wider Data & Analytics team.
- Data Quality, Definitions & Metric Support: Collaborate with SMEs to define and validate KPIs, business terms, and calculation logic. Assist in maintaining a consistent business glossary and data dictionary. Support source‑to‑target mapping and identification of inconsistencies or data‑quality issues. Investigate data anomalies with analysts/engineers to understand root causes. Contribute to process improvements that enhance accuracy and consistency.
- Process Improvement & Delivery Enablement: Analyse and document existing workflows to identify inefficiencies or gaps. Work with analysts and engineers to ensure requirements are understood and feasible. Support testing of new dashboards, APIs, datasets, or CMDB enhancements by validating outputs against requirements. Facilitate workshops, review sessions, and walkthroughs to align understanding across teams. Help manage small change requests and ensure smooth adoption of new data products.
- Stakeholder Engagement & Communication: Build strong relationships across operational, commercial, and support teams. Communicate requirements, issues, and findings clearly to both technical and non‑technical audiences. Assist stakeholders in understanding new reports, KPIs, and data structures. Gather feedback from users and channel it into actionable improvements for the Data & Analytics team.
READY TO APPLY
If you are interested in this role please upload your CV and answer a few questions about yourself.
OTHER INFORMATION
This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
Business Analyst - Data & Analytics in Norwich employer: Appello Careline Limited.
Contact Detail:
Appello Careline Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Data & Analytics in Norwich
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how you would approach requirements gathering or data flow mapping. We want you to show off your analytical skills and how you can turn complexity into clarity!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key in this role, so be ready to demonstrate how you can engage with both technical and non-technical stakeholders. We love candidates who can bridge that gap!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Appello. Let’s make data work smarter together!
We think you need these skills to ace Business Analyst - Data & Analytics in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience in data, analytics, and documentation. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past work to show how you've captured requirements and mapped processes. This will help us see your analytical mindset in action.
Be Clear and Concise: When answering application questions, keep it clear and to the point. We appreciate straightforward communication, so make sure your responses reflect that. Clarity is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Appello Careline Limited.
✨Know Your Data
As a Business Analyst, you'll be working with data all the time. Brush up on your knowledge of BI tools like Tableau and Power BI, and be ready to discuss how you've used them in past roles. This will show that you’re not just familiar with the tools but can also leverage them effectively.
✨Master Requirements Gathering
Prepare to demonstrate your skills in capturing requirements and translating them into structured documentation. Bring examples of user stories or process maps you've created in previous jobs. This will highlight your ability to turn complexity into clarity, which is key for this role.
✨Engage with Stakeholders
Think about how you've built relationships with stakeholders in the past. Be ready to share specific examples of how you’ve communicated complex data concepts to both technical and non-technical audiences. This will showcase your excellent communication skills and your ability to engage diverse teams.
✨Show Your Analytical Mindset
Prepare to discuss your analytical approach to problem-solving. Think of instances where you've identified inefficiencies or gaps in processes and how you addressed them. This will demonstrate your proactive nature and your ability to improve data quality and operational metrics.