Accounts Administrator in Norwich

Accounts Administrator in Norwich

Norwich Full-Time 24400 - 26000 ÂŁ / year (est.) No home office possible
Appello Careline Limited.

At a Glance

  • Tasks: Join a dynamic finance team and manage accounts with Microsoft Business Central.
  • Company: Fast-paced company undergoing exciting system transformation.
  • Benefits: Competitive salary, hybrid work, discounts, and 172.5 hours holiday per annum.
  • Why this job: Be part of a major transformation and make a real impact in finance.
  • Qualifications: 2 years' experience in finance and strong Microsoft Business Central knowledge required.
  • Other info: Great career growth opportunities in a supportive environment.

The predicted salary is between 24400 - 26000 ÂŁ per year.

Step into a fast‑paced finance team driving major system transformation in Microsoft Business Central. Bring your BC expertise to keep our accounts sharp, accurate, and ahead of change.

Hours: 37.5 hours per week

Shift pattern: Monday - Friday 09:00-17:30 with an hours unpaid lunchbreak

Salary: ÂŁ24,400-26,000 per annum dependant on experience

Location: Hybrid - Bowthorpe, Norwich (3 days in office pw)

Start Date: March 2026

Perks:

  • 172.5 hours holiday per annum (pro rata)
  • Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
  • 24/7 employee assistance programme with an easily accessible app
  • Family and friends’ discounts on services & products
  • Free on-site parking

ABOUT YOU

We’re seeking someone with solid finance experience, strong BC knowledge, and the ability to thrive in a fast‑moving, systems‑focused environment. If you’re detail‑driven, tech‑savvy, and ready to hit the ground running — this role is for you.

Experience (Essential):

  • Minimum 2 years’ experience in an Accounts Assistant or Finance Administration role
  • Minimum 2 years’ hands‑on experience using Microsoft Business Central
  • Strong understanding of Accounts Receivable processes including invoicing, credit notes, refunds, and payment allocation

Desirable:

  • Experience within a subscription‑based or high‑volume transaction environment

Qualifications & Training:

  • Educated to GCSE level (or equivalent) with passes in Maths and English
  • Confident user of financial systems, especially BC

Desirable:

  • Working towards a professional qualification such as AAT

Skills & Knowledge:

  • High level of computer literacy, with strong Excel and general IT proficiency
  • Excellent numerical accuracy and attention to detail
  • Confident navigating financial systems, particularly Business Central

Personal Attributes:

  • Strong written and verbal communication skills
  • Organised, able to multitask, and comfortable working to tight deadlines
  • Professional, reliable, and accountable
  • Works well both independently and as part of a team

ABOUT THE ROLE

We're undergoing an exciting period of transformation within Microsoft Business Central (BC), including a major subscription platform migration. To keep our financial data accurate and up to date, we’re looking for short‑term support with a strong analytical focus. You’ll play a key role in managing the Accounts Receivable Ledger, so prior BC experience is essential.

Day To Day:

  • Customer Payments & Refunds: Process and allocate Direct Debit, card, and bank transfer payments in BC; Match payments to open invoices; Issue customer refunds across BC and other payment platforms; Allocate refunds to relevant credit notes
  • Accounts Receivable Ledger: Raise manual, contract, and B2C/B2B invoices and credit notes; Reconcile customer accounts and clear unallocated items; Monitor and correct account errors or omissions; Support daily clearing of open sales orders; Highlight potential bad debts; Update VAT status, payment methods, and contract details; Assist with B2B credit control activities
  • Inter‑Department Support: Respond to payment‑related queries via email or phone; Manage internal tickets (Gorgias) on customer account issues; Share relevant customer account data with teams promptly; Work closely with the Subscriptions/Credit Control team to ensure smooth collections
  • Daily & Month‑End Tasks: Support daily bank reconciliations; Assist with month‑end management accounts; Provide cover for colleagues during holidays or illness; Undertake other ad‑hoc finance duties as needed

READY TO APPLY: If you are interested in this role please upload your CV and answer a few questions about yourself.

OTHER INFORMATION: This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Accounts Administrator in Norwich employer: Appello Careline Limited.

Join a dynamic finance team at Appello, where your expertise in Microsoft Business Central will be valued as we drive significant system transformation. Enjoy a supportive work culture that prioritises employee well-being with generous holiday allowances, discounts on various services, and a commitment to professional growth. With a hybrid working model based in Bowthorpe, Norwich, you’ll have the flexibility to balance your work and personal life while contributing to a company that is on the rise.
Appello Careline Limited.

Contact Detail:

Appello Careline Limited. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accounts Administrator in Norwich

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance world, especially those who know about Microsoft Business Central. A friendly chat can lead to insider info on job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your BC knowledge and accounts processes. We recommend practising common interview questions and scenarios related to Accounts Receivable to show you’re ready to hit the ground running.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!

✨Tip Number 4

Apply through our website for the best chance at landing that Accounts Administrator role. We love seeing applications directly from our site, and it shows you’re genuinely interested in joining our team!

We think you need these skills to ace Accounts Administrator in Norwich

Microsoft Business Central
Accounts Receivable Processes
Invoicing
Credit Notes
Refunds
Payment Allocation
Excel Proficiency
Numerical Accuracy
Attention to Detail
Communication Skills
Organisational Skills
Multitasking
Problem-Solving Skills
Team Collaboration
Customer Service

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft Business Central and any relevant finance roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our fast-paced finance team. Share specific examples of your past achievements and how they relate to the role.

Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, especially when it comes to your experience and skills. Remember, less is often more!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at Appello Careline Limited.

✨Know Your Microsoft Business Central

Make sure you brush up on your Microsoft Business Central knowledge before the interview. Be ready to discuss specific features and functionalities you've used, especially in relation to Accounts Receivable processes. This will show that you're not just familiar with the system, but that you can leverage it effectively.

✨Demonstrate Your Detail-Driven Nature

Since this role requires a high level of accuracy, prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error in invoicing or ensuring all payments were correctly allocated, these stories will highlight your suitability for the position.

✨Prepare for Scenario-Based Questions

Expect questions that put you in real-life scenarios related to finance administration. Think about how you would handle customer payment queries or reconcile accounts. Practising these scenarios will help you articulate your thought process clearly during the interview.

✨Show Your Team Spirit

This role involves inter-department support, so be ready to discuss how you’ve collaborated with others in previous roles. Share examples of how you’ve worked with teams to resolve issues or improve processes, as this will demonstrate your ability to thrive in a fast-paced environment.

Accounts Administrator in Norwich
Appello Careline Limited.
Location: Norwich

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