At a Glance
- Tasks: Deliver engaging technical training and support others in mastering technology.
- Company: Dynamic telecommunications company focused on innovation and growth.
- Benefits: Up to £29,000 salary, flexible hours, generous holidays, and discounts.
- Other info: Hybrid role with opportunities for continuous learning and development.
- Why this job: Shape the future of tech training and empower others with your expertise.
- Qualifications: Experience in technical training and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Are you a telecommunications engineer ready for your next step? If you enjoy helping others, sharing knowledge, and shaping capability, we’ll give you everything you need to become a confident and qualified trainer.
Hours: 35 hours per week
Shift pattern: Monday - Friday 09:00-17:00, flexible to business needs
Salary: Up to £29,000 per annum
Location: Hybrid New Milton, flexible to business needs
Start Date: June/July 2026
Note: Pre‑employment screening, including basic DBS checks and two years of referencing, must be completed prior to start. Start date may be adjusted if required.
UK Work Base: This role is UK based; any hybrid/remote work must also be within the UK.
Internet Speed: 5mbps upload and 15mbps download internet speed required.
Perks:
- 161 hours holidays pa plus bank holidays
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% company matched
- Free on-site parking
ABOUT YOU
Experience & Background: You bring hands‑on experience supporting onboarding and upskilling for digital systems, paired with the ability to create clear, user‑friendly technical documentation. Experience delivering or developing technical training—particularly in technology‑enabled, telecare, or healthcare environments—is a big plus.
Technical Capability: You have practical working knowledge across at least three core technical areas, such as networking, telecommunications, connectivity, telecare protocols, SIP, ITSM tools, or secure VPN technologies. You’re comfortable troubleshooting, explaining technical concepts clearly, and understanding how systems interact in real‑world environments.
Skills & Ways of Working: You’re an engaging communicator and confident facilitator with a strong customer‑centric mindset. Highly organised and detail‑focused, you balance accuracy with approachability and remain resilient when juggling priorities in a fast‑moving environment.
Learning & Development Mindset: You understand how adults learn and enjoy designing training that’s engaging, inclusive, and effective. Familiarity with LMS platforms and digital learning tools is desirable, along with a curiosity for new learning technologies and innovative ways to improve knowledge sharing.
Personal Attributes: You’re self‑motivated, resourceful, and proactive—someone who takes ownership and raises the bar when needed. Adaptable and positive about change, you tailor your approach to different audiences and thrive in environments focused on continuous improvement and growth.
THE ROLE: You’re passionate about helping people feel confident using technology. Partnering closely with the Technical L&D Partner and operational teams, you deliver practical, impactful technical training while feeding back insights to continuously improve learning across the organisation.
Development Programmes & Training Needs Analysis: You have a sharp eye for identifying skills gaps and turning them into clear, engaging development pathways. You stay curious about best practice, value inclusive learning, and design training that supports both individual growth and business goals.
Training Delivery: You bring energy and clarity to training sessions—whether in person, virtual, or digital. From Day 1 onboarding to refresher sessions, you adapt your style to suit different learners and ensure everyone feels supported as systems evolve.
Training Management: You’re organised and detail‑focused, keeping learning content current and accessible. You’re comfortable working with an LMS, tracking engagement, evaluating impact, and exploring innovative tools (including AI) to enhance the learning experience.
Subject Matter Expertise: You enjoy being the go‑to person for technical learning. With strong system knowledge and a forward‑thinking mindset, you share expertise with stakeholders, support digital adoption, and help shape training strategies that drive real behaviour change.
Change Management & Project Leadership: You thrive in times of change, supporting system rollouts and transformation initiatives through clear, engaging training. You communicate confidently, collaborate cross‑functionally, and help people embrace new ways of working.
READY TO APPLY: If you are interested in this role please upload your CV and answer a few questions about yourself.
OTHER INFORMATION: We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
Technical Trainer- Telecommunications in New Milton employer: Appello Careline Limited.
Join a dynamic team in New Milton as a Technical Trainer in Telecommunications, where your passion for technology and teaching will be nurtured. Enjoy a supportive work culture that prioritises employee growth with access to continuous learning opportunities, flexible working arrangements, and a comprehensive benefits package including generous holiday allowances and discounts. This role not only allows you to make a meaningful impact on others' technical capabilities but also offers a vibrant environment that embraces innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Trainer- Telecommunications in New Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecommunications field and let them know you're on the lookout for a Technical Trainer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to training and telecommunications. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how you can help others learn.
✨Tip Number 3
Show off your skills! Create a portfolio that highlights your previous training sessions, materials you've developed, and any feedback you've received. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Trainer- Telecommunications in New Milton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your telecommunications experience and training skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about training and how your technical expertise can help others. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills:As a Technical Trainer, clear communication is key. In your application, demonstrate how you’ve effectively shared knowledge in the past. We’re looking for engaging storytellers who can make complex topics easy to understand!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Appello Careline Limited.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of telecommunications and related technologies. Be ready to discuss your hands-on experience with networking, SIP, or secure VPNs, as well as how these systems interact in real-world scenarios.
✨Showcase Your Training Skills
Prepare to demonstrate your ability to create engaging training materials. Think about examples where you've successfully delivered technical training or developed user-friendly documentation, and be ready to share these experiences during the interview.
✨Communicate Clearly and Confidently
As a Technical Trainer, your communication skills are key. Practice explaining complex concepts in simple terms, and be prepared to showcase your customer-centric mindset by discussing how you've tailored training for different audiences.
✨Embrace Change and Continuous Improvement
Highlight your adaptability and proactive approach to learning. Share examples of how you've supported system rollouts or transformation initiatives, and express your enthusiasm for using innovative tools to enhance the learning experience.
