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- Tasks: Provide support and reassurance to individuals in crisis through a helpline.
- Company: Leading careline service provider in the UK with a compassionate mission.
- Benefits: 32 hours per week, competitive salary, and weekends off.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Experience in a Contact/Call Centre and confidence in Microsoft Office.
- Other info: Join a dedicated team focused on helping vulnerable individuals.
The predicted salary is between 20000 - 22000 £ per year.
A leading careline service provider in the UK is seeking an Emergency Helpline Operator for early shifts. This role involves providing a reassuring, empathetic voice for vulnerable individuals in crisis situations.
Candidates should have experience in a Contact/Call Centre environment and be confident in Microsoft Office.
The position offers 32 hours per week with a salary of £20,483.84 per annum. Join our dedicated team and make a real difference every day.
Remote Emergency Helpline Operator - 32hrs/wk, Weekends Off in New Milton employer: Appello Careline Limited.
Contact Detail:
Appello Careline Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Emergency Helpline Operator - 32hrs/wk, Weekends Off in New Milton
✨Tip Number 1
Network like a pro! Reach out to people in the careline industry or those who work at the company you're eyeing. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience in a Contact/Call Centre can help you shine in this role. We want to show them that you’re the empathetic voice they need!
✨Tip Number 3
Don’t forget to showcase your Microsoft Office skills! Whether it’s creating reports or managing schedules, we should be ready to demonstrate how tech-savvy we are during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and offer tips along the way!
We think you need these skills to ace Remote Emergency Helpline Operator - 32hrs/wk, Weekends Off in New Milton
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight any experience you have in providing support to vulnerable individuals. We want to see how you can bring a reassuring and empathetic voice to our team.
Tailor Your CV: Don’t just send the same CV for every job! Make sure to tailor it specifically for the Emergency Helpline Operator role. We love seeing candidates who take the time to align their skills with what we’re looking for.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, especially since this role involves handling calls efficiently. Show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Appello Careline Limited.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being an Emergency Helpline Operator entails. Familiarise yourself with the responsibilities and the skills required, especially around providing support in crisis situations. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Empathy
In this role, empathy is key. Prepare examples from your past experiences where you've successfully supported someone in distress or handled a difficult situation with care. This will show that you can be the reassuring voice that vulnerable individuals need.
✨Brush Up on Your Tech Skills
Since confidence in Microsoft Office is a requirement, make sure you're comfortable using it. You might be asked about how you would document calls or manage data. Practising these skills beforehand will give you an edge and show that you're ready to hit the ground running.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team, the training process, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
