At a Glance
- Tasks: Join our Data & Analytics team to transform complex data into actionable insights.
- Company: Dynamic company focused on data-driven decision making with a remote-first culture.
- Benefits: Up to £50,000 salary, private medical insurance, and 175 hours holiday per year.
- Other info: Flexible remote work with occasional travel and excellent career growth opportunities.
- Why this job: Make a real impact by shaping metrics that matter and improving data quality.
- Qualifications: 3+ years as a Business Analyst with strong documentation and analytical skills.
The predicted salary is between 45000 - 50000 £ per year.
Join our growing Data & Analytics team and help shape the future of data-driven decision making across the business.
Hours: 35 hours per week
Shift pattern: Monday to Friday 09:00-17:00
Salary: up to £50,000 per annum dependent on experience
Location: Remote but with occasional travel to our offices in New Milton and Norwich. This role is a UK based role and any hybrid/remote work must also be within the UK.
Start Date: June/July 2026
For this role, you need: 5mbps upload and 15mbps download internet speed.
Appello Perks:
- 175 hours holiday pa.
- Private Medical Insurance - Individual Cover
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Free on-site parking
What we are looking for:
We’re searching for a detail-driven Business Analyst with a passion for turning complexity into clarity. Here’s what will make you successful in this role:
Essential Experience:
- 3+ years as a Business Analyst within data, analytics, digital, or technical teams.
- Proven ability to capture requirements and translate them into clear, structured documentation.
- Skilled in mapping business processes and documenting data flows or source system logic.
- Exposure to reporting, KPIs, and operational metrics.
- Experience working across multiple business functions and managing diverse stakeholder needs.
Desirable Experience:
- Familiarity with BI tools (Tableau, Power BI) for validation and basic data exploration.
- Knowledge of CMDBs, asset inventories, or operational data structures.
- Experience in data governance, glossary management, or data-quality frameworks.
Qualifications:
- Bachelor’s degree in Business Analysis, Information Systems, Data/Computer Science, or related field.
- Training or experience in Agile methodologies.
- Bonus: BCS BA Diploma, IIBA CCBA/CBAP, Microsoft DP-900 or PL-300 certifications.
Skills & Knowledge:
- Strong in requirements gathering, user stories, acceptance criteria, and documentation.
- Ability to connect end-to-end business processes with data flows.
- Analytical mindset with conceptual understanding of data.
- Comfortable working with structured data, definitions, and KPI logic.
- Excellent communication and facilitation skills.
- Bonus: Basic SQL, understanding of modern data platforms (Data Lake, Synapse, ETL), and experience with Azure DevOps or Jira.
Personal Attributes:
- Highly organised, detail-oriented, and proactive.
- Confident engaging with both technical and operational stakeholders.
- Independent, curious, and eager to understand how processes and data interact.
- Comfortable in fast-paced environments and open to challenging the status quo constructively.
The role:
In this role, you’ll work across all areas of the business to uncover processes, map data flows, and define reporting needs. Your mission? Turn complex operations into clear, actionable requirements that power high-quality data products from CMDB structures and curated datasets to business-ready KPIs and operational reports. You’ll play a key role in standardising terminology, improving data quality, and shaping metrics that matter. Collaborating with stakeholders, facilitating workshops, and supporting adoption, you’ll ensure every data product delivers real value and insight. If you love connecting the dots and making data work smarter, this is the role for you!
What You’ll Be Doing:
- Requirements Gathering & Documentation: Work with stakeholders across all departments to understand data, processes, and reporting needs. Capture requirements for new data products, CMDB structures, KPIs, and reporting logic. Produce clear and structured documentation, user stories, acceptance criteria, process maps, and data definitions. Document data flows, source systems, and operational processes to support accurate modelling and reporting. Maintain organised documentation that is accessible and reusable for the wider Data & Analytics team.
- Data Quality, Definitions & Metric Support: Collaborate with SMEs to define and validate KPIs, business terms, and calculation logic. Assist in maintaining a consistent business glossary and data dictionary. Support source-to-target mapping and identification of inconsistencies or data-quality issues. Investigate data anomalies with analysts/engineers to understand root causes. Contribute to process improvements that enhance accuracy and consistency.
- Process Improvement & Delivery Enablement: Analyse and document existing workflows to identify inefficiencies or gaps. Work with analysts and engineers to ensure requirements are understood and feasible. Support testing of new dashboards, APIs, datasets, or CMDB enhancements by validating outputs against requirements. Facilitate workshops, review sessions, and walkthroughs to align understanding across teams. Help manage small change requests and ensure smooth adoption of new data products.
- Stakeholder Engagement & Communication: Build strong relationships across operational, commercial, and support teams. Communicate requirements, issues, and findings clearly to both technical and non-technical audiences. Assist stakeholders in understanding new reports, KPIs, and data structures. Gather feedback from users and channel it into actionable improvements for the Data & Analytics team.
Ready to Apply: If you are interested in this role please upload your CV and answer a few questions about yourself.
Equal Opportunity: We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
Remote Business Systems & Insights Analyst in New Milton employer: Appello Careline Limited.
At Appello, we pride ourselves on being an exceptional employer that values innovation and collaboration within our Data & Analytics team. With a flexible remote working environment, competitive salary, and comprehensive benefits including private medical insurance and generous holiday allowance, we foster a supportive culture that encourages professional growth and development. Join us to make a meaningful impact in data-driven decision making while enjoying the perks of a dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Business Systems & Insights Analyst in New Milton
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.
✨Tip Number 2
Prepare for your interview by researching the company culture and values. Make sure you can articulate how your skills align with their mission. This shows you’re not just interested in the job, but also in being part of their team.
✨Tip Number 3
Practice common interview questions, especially those related to data analysis and stakeholder engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you communicate your experience clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Remote Business Systems & Insights Analyst in New Milton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Systems & Insights Analyst. Highlight your experience in data analysis, documentation, and stakeholder engagement. We want to see how your skills align with what we're looking for!
Showcase Your Experience:When filling out your application, don’t just list your previous jobs. Share specific examples of how you've captured requirements, mapped processes, or improved data quality. This helps us understand your hands-on experience and how you can contribute to our team.
Be Clear and Concise:We appreciate clarity! Use straightforward language and avoid jargon when describing your skills and experiences. This makes it easier for us to see your potential and how you can fit into our Data & Analytics team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for.
How to prepare for a job interview at Appello Careline Limited.
✨Know Your Data
As a Business Systems & Insights Analyst, you'll be dealing with data daily. Brush up on your knowledge of BI tools like Tableau and Power BI, and be ready to discuss how you've used them in past roles. This will show your familiarity with the tools and your ability to translate complex data into actionable insights.
✨Master Requirements Gathering
Prepare to demonstrate your skills in requirements gathering and documentation. Bring examples of user stories, acceptance criteria, or process maps you've created. This will highlight your ability to capture and structure information clearly, which is crucial for this role.
✨Engage with Stakeholders
Think about how you've built relationships with stakeholders in previous positions. Be ready to share specific examples of how you’ve communicated complex data concepts to both technical and non-technical audiences. This will showcase your excellent communication skills and your ability to bridge gaps between teams.
✨Show Your Analytical Mindset
Prepare to discuss your analytical approach to problem-solving. Think of instances where you've identified inefficiencies or gaps in processes and how you addressed them. This will demonstrate your proactive nature and your ability to improve data quality and operational metrics.
