Appello Careline Limited in New Milton is seeking a Service Desk Technician (2nd Line) to support customers with escalating issues and hands-on troubleshooting in a fast-paced, customer-focused environment. You will be a proactive problem-solver, able to translate complex IT issues into clear solutions and to work closely with the service desk team.
As a 2nd Line Technician you will triage incidents, diagnose root causes, document interactions, and keep customers informed of progress.
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2nd Line IT Support Technician – Grow Your Tech Career in New Milton employer: Appello Careline Limited.
At Appello & Careline365, we prioritise our people and foster a vibrant work culture that thrives on energy and collaboration. As a People Advisor in our hybrid New Milton location, you'll enjoy a competitive salary, generous holiday allowance, and comprehensive benefits including private medical insurance and a pension scheme. We are dedicated to your professional growth, offering unique opportunities to make a meaningful impact in a fast-paced environment where your HR expertise will be valued and recognised.
