At a Glance
- Tasks: Design and manage IP networks for award-winning digital telecare services.
- Company: Join Appello, a leader in digital care technology with a mission-driven culture.
- Benefits: Enjoy a competitive salary, car allowance, hybrid work, and professional growth opportunities.
- Other info: Dynamic role with opportunities to work on mission-critical systems in a supportive environment.
- Why this job: Make a real difference in people's lives by ensuring safe and reliable digital care services.
- Qualifications: Proven experience in networking, strong technical skills, and excellent problem-solving abilities.
The predicted salary is between 35000 - 35000 € per year.
Help power the future of digital telecare. As a Network Engineer at Appello, you’ll design and manage the IP networks that keep our award‑winning services safe, reliable, and always connected.
Hours: 35 hours per week. Shift pattern: Monday – Friday 09:00‑17:00. Salary: £35,000 per annum. Car allowance: £4,000 per annum. Location: Hybrid in New Milton. Start date: May/June 2026.
This role is a UK based role and any hybrid/remote work must be within the UK. Applicants must have a minimum of 5 Mbps upload and 15 Mbps download internet speed. This role is subject to pre‑employment screening including basic DBS checks and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted.
About You
You are an experienced and motivated network professional who thrives in technically complex, mission‑critical environments. With a strong grounding in IP networking and digital communications, you bring a methodical, customer‑focused approach to problem solving and take pride in delivering reliable services that truly make a difference. You are confident working under pressure, comfortable engaging with both technical and non‑technical stakeholders, and committed to supporting safe, secure, and compliant digital care services for vulnerable people.
Essential Requirements
- Proven experience as a Network Engineer, Network Administrator, or similar role within telecoms, managed services, or technology‑enabled care.
- Strong technical knowledge of IP networking, SIP/VoIP, TCP/IP, DNS, DHCP, VLANs, firewalls, and cloud technologies, ideally within life‑safety or mission‑critical systems.
- Demonstrated troubleshooting expertise, including diagnosing and resolving complex network issues using Wireshark, SIP tracing, and packet capture utilities.
- Excellent problem‑solving skills, able to work calmly and methodically in high‑pressure scenarios where uptime directly impacts safety and wellbeing.
- Clear communicator, capable of producing high‑quality technical documentation and delivering step‑by‑step guidance to colleagues, customers and non‑technical stakeholders.
- Relevant technical qualification in networking, telecommunications, or IT (e.g., Cisco CCNA/CCNP, CompTIA Network+, or equivalent).
- Hands‑on experience with IP configuration in live operational environments, including routers, switches, firewalls and SIP/VoIP systems.
- Experience in technical support environments, including incident management, change control and service improvement activities.
- Proficiency with Microsoft tools, including Excel, Teams and related platforms for reporting, documentation, monitoring and collaboration.
Desirable Requirements
- Experience or knowledge of the Telecare / Technology Enabled Care sector, particularly the transition from analogue PSTN to digital All‑IP services.
- Familiarity with telecare standards and protocols, including TSA Code of Practice, BS 8521‑2 (NOWIP), and SCAIP / CENELEC TS 50134‑9.
- Additional IT or service management qualifications such as ITIL Foundation, CompTIA Network+ (if not already held) or relevant security certifications.
Network Engineer in Hampshire employer: Appello Careline Limited.
At Appello, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our Network Engineers to thrive in their roles. With a focus on employee growth, we provide ongoing training and development opportunities, ensuring you stay at the forefront of technology in the digital telecare sector. Located in New Milton, our hybrid working model allows for flexibility while contributing to meaningful services that enhance the lives of vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer in Hampshire
✨Network Your Way In
Get out there and network! Attend industry events, webinars, or local meetups related to networking and digital telecare. Connecting with professionals in the field can lead to job opportunities that aren’t even advertised yet.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back on showcasing your technical skills. Be ready to discuss your experience with IP networking, troubleshooting, and any relevant projects you've worked on. Confidence is key!
✨Tailor Your Approach
Make sure to tailor your conversations and interactions to the specific role of a Network Engineer. Highlight your problem-solving abilities and how you’ve successfully managed complex network issues in the past. This will show you’re the right fit for the job.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s power the future of digital telecare together!
We think you need these skills to ace Network Engineer in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Engineer role. Highlight your experience with IP networking, SIP/VoIP, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about digital telecare and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled complex network issues in the past. We’re all about reliability and safety, so demonstrating your troubleshooting expertise will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at Appello!
How to prepare for a job interview at Appello Careline Limited.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge of IP networking, SIP/VoIP, and all those acronyms like DNS and DHCP. Be ready to discuss your hands-on experience with routers, switches, and firewalls, as well as any troubleshooting you've done using tools like Wireshark.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex network issues in high-pressure situations. Think about times when your quick thinking made a difference, especially in mission-critical environments. This will show them you can keep calm when it counts!
✨Communicate Clearly
Since you'll be engaging with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Bring along some high-quality documentation you've created in the past to demonstrate your ability to communicate effectively.
✨Familiarise Yourself with the Sector
If you have any knowledge of the Telecare or Technology Enabled Care sector, make sure to highlight it. Understanding the transition from analogue PSTN to digital All-IP services could set you apart, so do a bit of research on relevant standards and protocols before the interview.
