Appello is seeking a Service Desk 1st Line Technician to be the friendly first point of contact for digital support. You’ll log, triage and manage support cases, provide first‑line troubleshooting and guide customers through solutions with calm, clear communication.
This office-based role in New Milton, Hampshire involves 35 hours per week, Monday to Friday, with a 9am–5pm window and a 1-hour lunch; starts 28 September 2026. Pre-employment screening applies.
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1st Line Service Desk Technician — Customer Support employer: Appello Careline Limited.
At Appello & Careline365, we prioritise our people and foster a vibrant work culture that thrives on energy and collaboration. As a People Advisor in our hybrid New Milton location, you'll enjoy a competitive salary, generous holiday allowance, and comprehensive benefits including private medical insurance and a pension scheme. We are dedicated to your professional growth, offering unique opportunities to make a meaningful impact in a fast-paced environment where your HR expertise will be valued and recognised.
