Retail Advisor

Retail Advisor

Colchester Full-Time
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At a Glance

  • Tasks: Engage with customers, build relationships, and represent our brand with your unique personality.
  • Company: Join EE, a community-focused company that values diverse backgrounds and experiences.
  • Benefits: Earn £12.34 p/h plus 20% commission, enjoy online GP access, and receive generous family leave.
  • Why this job: This role offers personal growth, a supportive team culture, and the chance to make a real impact.
  • Qualifications: No specific experience needed; just bring your curiosity and communication skills.
  • Other info: Enjoy discounts on EE & BT products, travel loans, and volunteering days to give back.

Community is at the heart of what we do. Perhaps you’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role.

If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.

You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.

  • Agreathourly rate of£12.34 p/h plus 20% on target commission.

  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us

  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly

  • Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

  • Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year

  • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want

  • Season TicketTravel Loan – Giving you the funds topay for your travelto and from work up front, making a difference where it counts

  • Volunteering days, so you cangive backto your local community

  • Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Retail Advisor employer: Appcastenterprise

At EE, we pride ourselves on being an exceptional employer that values community and personal growth. With a competitive hourly rate of £12.34 plus commission, comprehensive benefits like 24/7 online GP access, generous family leave, and a strong commitment to employee development, we create an inclusive work culture where your unique skills can shine. Join us in a supportive environment that not only encourages career advancement but also allows you to give back to the community through volunteering opportunities.
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Contact Detail:

Appcastenterprise Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Show your personality! In a Retail Advisor role, being personable and approachable is key. Think about how you can convey your unique traits during the interview to connect with the team and customers.

✨Tip Number 2

Prepare to discuss your experiences with diverse groups. Since community is at the heart of the role, think of examples where you've successfully communicated or built relationships with people from different backgrounds.

✨Tip Number 3

Demonstrate your curiosity! Be ready to ask questions during the interview that show your eagerness to learn and understand more about the company culture and customer interactions.

✨Tip Number 4

Highlight your resilience and adaptability. Whether it's from personal experiences or previous roles, share stories that showcase how you've navigated challenges, as these skills are valuable in a retail environment.

We think you need these skills to ace Retail Advisor

Excellent Communication Skills
Interpersonal Skills
Customer Service Orientation
Empathy
Problem-Solving Skills
Resilience
Adaptability
Curiosity
Teamwork
Relationship Building
Active Listening
Conflict Resolution
Time Management
Positive Attitude

Some tips for your application 🫡

Highlight Your Communication Skills: Since the role emphasizes community and communication, make sure to showcase your ability to connect with people from diverse backgrounds. Use specific examples from your past experiences that demonstrate your interpersonal skills.

Emphasize Transferable Skills: Even if you don't have direct retail experience, focus on the transferable skills you've gained from other areas of your life, such as resilience or problem-solving. Explain how these skills will help you succeed as a Retail Advisor.

Show Your Curiosity: The job description mentions a curiosity for getting to know people. In your application, express your eagerness to learn about customers and their needs. This can set you apart as a candidate who is genuinely interested in the role.

Tailor Your Application: Make sure to customize your CV and cover letter to reflect the values and culture of EE. Mention specific aspects of the company that resonate with you, such as their commitment to community and support for employees.

How to prepare for a job interview at Appcastenterprise

✨Show Your Personality

Since the role emphasizes building relationships, let your personality shine during the interview. Be genuine and approachable, as this will reflect how you would interact with customers.

✨Highlight Transferable Skills

Even if you don't have direct retail experience, think about situations from your past that demonstrate your communication skills or resilience. Share these stories to show how they can apply to the Retail Advisor role.

✨Ask Questions

Demonstrate your curiosity by asking thoughtful questions about the company culture, training opportunities, and how they support their employees. This shows your interest in the role and helps you gauge if it's the right fit for you.

✨Emphasize Community Engagement

Since community is at the heart of the role, discuss any experiences you have in community service or working with diverse groups. This will highlight your ability to connect with people from different backgrounds.

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