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For Companies At a Glance
- Tasks: Lead product design excellence and drive service design best practices across our bank.
- Company: Join a forward-thinking bank focused on customer-centric solutions and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by pioneering new research techniques and enhancing customer experiences.
- Qualifications: Significant experience in leading high-performance product design teams is essential.
- Other info: This role covers maternity leave until December 31, 2025.
The predicted salary is between 43200 - 72000 £ per year.
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In this key role, you’ll create an environment for great business and customer outcomes as you establish and champion product design excellence across our bank
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We’ll need you to drive our service design agenda of best practices, standards and processes across digital product design to increase efficiency and business and customer value
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This is an opportunity to make an impact through your work as you pioneer new research techniques and products that meet the needs of both our business and customers
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This role is to cover maternity leave until 31st December 2025
What you’ll do
As a Product Design Lead, you’ll coordinate across multiple federated Human-Centred Design (HCD) teams, run communities of practice to drive design specialisms, establish standards and processes to increase quality and make sure that human-centred thinking is applied across our customer journeys and experiences.
Working with our proposition, technology and operations teams, you’ll make sure that product design is part of the design-making process to lead to better business and customer outcomes. You’ll also own and champion the best possible solutions, principles and processes.
Your top priorities will include:
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Leading complex strategic initiatives by employing best practice design methods to implement interventions that benefit the One Bank customer experience agenda
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Mapping out entire design systems from scratch and collaborating with stakeholders and the wider team to bring them to life
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Commissioning and managing research and testing activities by using a variety of techniques and tools to elicit user-centric insights
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Promoting a culture of continuous improvement that’s in line with user feedback, performance data and evolving best practices
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Motivating teams in the ongoing progression of their craft, while identifying new ways to develop their skills to keep up with marketplace, industry and technology trends
To make an impact with us, your knowledge, experience and leadership qualities will be key. That’s why we’re looking for a creative problem solver with the ability to thrive in ambiguity based on customer insights and strategies.
In addition, you’ll need:
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Significant experience of leading high performance product design teams
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Industry-leading knowledge of designs, insights, key trends and customer demands
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Excellent stakeholder management skills, coupled with the ability to influence and persuade beyond immediate reports and challenge conventional thinking
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Experience of collaborating with a diverse set of colleagues and partners
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Good communication skills and an understanding of how to influence at all levels
Product Design Lead 12 months employer: Appcastenterprise
Contact Detail:
Appcastenterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Design Lead 12 months
✨Tip Number 1
Familiarize yourself with the latest trends in product design and human-centered design methodologies. This will not only help you understand the expectations of the role but also allow you to speak confidently about how you can contribute to our service design agenda.
✨Tip Number 2
Network with professionals in the field of product design, especially those who have experience in leading high-performance teams. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and how you've influenced design decisions in previous roles. Being able to articulate your approach to collaboration and persuasion will be crucial in demonstrating your fit for this position.
✨Tip Number 4
Showcase your ability to drive a culture of continuous improvement by sharing examples of how you've implemented user feedback and performance data in past projects. This will highlight your commitment to enhancing customer experiences and aligning with our values.
We think you need these skills to ace Product Design Lead 12 months
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Product Design Lead position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experiences that showcase your leadership in product design, stakeholder management, and ability to drive user-centric initiatives. Use specific examples that demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how your background and skills make you a perfect fit. Mention specific projects or achievements that relate to the responsibilities listed in the job description.
Showcase Your Design Philosophy: If applicable, include a portfolio or links to your work that exemplify your design philosophy and approach. Highlight projects where you led teams, implemented best practices, or made significant improvements based on user feedback.
How to prepare for a job interview at Appcastenterprise
✨Showcase Your Leadership Experience
Be prepared to discuss your previous experience leading high-performance product design teams. Share specific examples of how you've motivated teams and driven successful outcomes, emphasizing your ability to influence and persuade stakeholders.
✨Demonstrate Your Design Knowledge
Highlight your industry-leading knowledge of design trends and customer demands. Discuss how you stay updated with the latest practices and how you've applied this knowledge in past projects to enhance customer experiences.
✨Prepare for Stakeholder Management Scenarios
Think of examples where you've successfully managed diverse stakeholders. Be ready to explain how you navigated challenges and influenced decision-making processes, showcasing your excellent communication skills.
✨Emphasize Your Problem-Solving Skills
As a creative problem solver, share instances where you've thrived in ambiguity. Discuss how you used customer insights to drive design decisions and implement best practices that led to improved business outcomes.