Senior Account Director

We are seeking a highly motivated and experienced Account Director to join our team. As an Account Director, you will be responsible for establishing a book of new clients and renewal portfolio, managing and providing a quality service, and meeting client demands and needs to achieve optimum profitable renewal retention rate and growth. This is a fantastic opportunity to join a dynamic and growing company in the insurance industry.

How you’ll make an impact

• Manage client/prospect/introducer relationships and grow the book/existing accounts, providing the most appropriate insurance and risk management solutions

• Negotiate with insurers to obtain terms for clients that accurately and effectively match customer requirements

• Manage own workload to effectively service client relationships and ensure placements are completed within client deadlines

• Ensure client information and sales plans are kept up to date

• Provide realistic plans and forecasts on customer performance

• Establish and manage a sales pipeline of potential clients

• Analyze and interpret sales data to identify unexpected patterns and trends

• Proactively seek out commercial opportunities and partnerships

• Promote and sell additional applications and services to clients

• Investigate and discover new sources of profitable business for the Operating Division and Group as a whole, including cross-selling

• Work closely with Account Handlers and Brokers to negotiate terms and conditions of placements

• Deal with internal and external queries from colleagues or underwriters

• Ensure that premiums are paid in accordance with credit control requirements

• Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and our company’s shared values, with a focus on putting clients at the heart of our business

• Qualifications: Cert CII/ Dip CII/ Advanced Dip CII (Chartered Insurance Institute qualifications) desirable. Educated to degree standard or equivalent is desirable

• Technical Knowledge: Good knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, classes of insurance including underlying legal principles and practices relating to risk within own role

• Experience: Previous demonstrable experience in an Account Executive or Broker role, comfortable working to targets. Tactical negotiation and influencing experience with internal/external stakeholders. Proven rapport-building experience with internal/external stakeholders. Evidence of effectively prioritizing risks to manage concurrent workflow. Able to identify potential problems and seek advice/consultation when required. Robust knowledge of client market and insurance industry network. Able to quickly grasp and interpret salient information to maximize growth opportunities

• Skills/Other: Strong interpersonal and negotiation skills. Persistent and tenacious in achieving results. Proactive in lead management and follow-up. Authentic communication skills for varying audiences. Excellent planning and analytical skills. Deals with ambiguity. Comfortable and credible at decision-maker level. Self-motivated and motivates others to achieve. Continually builds and sustains a network managing relationships

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days

• Defined contribution pension scheme, which Gallagher will also contribute to

• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x

• Income protection, we’ll cover up to 50% of your annual income, with options to top up

• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year

• Employee Stock Purchase plan, offering company shares at a discount

• Share incentive plan, HMRC approved, tax effective, stock purchase plan

• Critical illness cover

• Discounted gym membership, with over 3,000 gyms nationally

• Season ticket loan

• Access to a discounted voucher portal to save money on your weekly shop or next big purchase

• Emergency back-up family care

• And many more…