Inside Sales

Inside Sales

Manchester Full-Time 28800 - 43200 £ / year (est.)
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At a Glance

  • Tasks: Join us as an Inside Sales Engineer, selling fire suppression products and managing customer relationships.
  • Company: Be part of a global leader in fire suppression solutions with a commitment to safety and innovation.
  • Benefits: Enjoy competitive salary, commission plans, paid holidays, and a comprehensive benefits package.
  • Why this job: This role offers growth opportunities, dynamic work, and the chance to make a real impact.
  • Qualifications: We're looking for self-motivated individuals with strong communication skills and a knack for problem-solving.
  • Other info: Experience with ERP and CRM systems is preferred; training and career development are provided.

The predicted salary is between 28800 - 43200 £ per year.

An exciting opportunity has become available as an Inside Sales Engineer within our Global Products fire suppression business. The role will be responsible for the sales and sales support of products and services for our Vehicle, Kitchen Fire Suppression, Engineered systems and water mechanical portfolios.

The role is responsible for opportunity qualification, commercialization, and lifecycle management.

You will be expected to co-ordinate account management activities, closely co-operating with our outside sales and customer service teams., You will proactively sell our products and services to existing customers via phone and/or online (occasionally face-to-face). You will have a strong commercial and customer focus, making the partnership between Outside Sales, Customer Service colleagues and our customer.

  • Technical Request For Quote (FRQ) review

  • Commercialisation via ERP (SAP) system

  • Opportunity lifecycle management and follow up via CRM (Salesforce.com) system

  • Co-ordinate referrals and report out KPI’s. Owning the process to give maximum value to the referee and customer.

  • Account management; back order reporting, forecasting, spend review, credit analysis, drive growth via strategic initiatives.

  • Basic Engineering Activity ; drawing review, volume measurements.

  • The successful candidate will be driven and self-motivated, hungry to sell and provide excellent customer relationship management.

  • Self-disciplined to work under own initiative without direct supervision.

  • Creative problem solver – able to effectively operate in a dynamic environment with competing time and resource demands.

  • Ownership mindset, comfortable making decisions, taking responsibility and accountability for outcomes.

  • Excellent written (email) and verbal (telephone / Face-to-face) communication skills.

  • Follow structed work practices, via defined workflows meeting key performance indicators.

  • Strong commercial acumen with proven ability to partake in tactical commercial decisions.

Preferred

  • Experience in a B2B commercial environment.

  • Use of ERP (SAP) and CRM (Salesforce.com) Systems

  • Technical knowledge of protection products.

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  • Competitive salary and commission / bonus plan

  • Paid holidays and sick pay

  • Comprehensive benefits package including 7% match pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme and discount on Johnson Controls security products

  • Extensive product and on the job/cross training opportunities

  • Career development through various career ladders

  • Dedication to safety through our Zero Harm policy

Inside Sales employer: Appcast

At our Global Products fire suppression business, we pride ourselves on being an exceptional employer that values innovation and teamwork. Our Inside Sales Engineers benefit from a competitive salary and comprehensive benefits package, including a generous pension match and extensive training opportunities to foster career growth. With a strong commitment to safety and a dynamic work culture, we empower our employees to take ownership of their roles while collaborating closely with dedicated teams to deliver outstanding customer service.
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Contact Detail:

Appcast Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Inside Sales

✨Tip Number 1

Familiarize yourself with our product lines, especially in fire suppression systems. Understanding the technical aspects and benefits of these products will help you engage more effectively with potential customers.

✨Tip Number 2

Leverage your existing network to gather insights about the B2B commercial environment. Building relationships with industry contacts can provide valuable leads and enhance your sales strategy.

✨Tip Number 3

Get comfortable using ERP (SAP) and CRM (Salesforce.com) systems if you aren't already. Proficiency in these tools will streamline your workflow and improve your efficiency in managing customer relationships.

✨Tip Number 4

Showcase your problem-solving skills during the interview process. Be prepared to discuss specific examples where you've successfully navigated challenges in a sales context, as this aligns with our dynamic work environment.

We think you need these skills to ace Inside Sales

Sales Skills
Customer Relationship Management
Opportunity Qualification
Lifecycle Management
Account Management
Commercial Acumen
Technical Knowledge of Fire Suppression Products
ERP (SAP) Proficiency
CRM (Salesforce.com) Proficiency
Problem-Solving Skills
Strong Communication Skills
Self-Motivation
Attention to Detail
Forecasting and Reporting
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Inside Sales Engineer position. Highlight key responsibilities such as opportunity qualification, lifecycle management, and account management to tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in B2B sales, particularly in technical environments. Mention your familiarity with ERP (SAP) and CRM (Salesforce.com) systems, as well as any relevant engineering knowledge.

Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers and colleagues, both via email and in person.

Demonstrate Problem-Solving Abilities: Include specific instances where you successfully solved problems or made decisions in a dynamic work environment. This will showcase your creative problem-solving skills and ownership mindset, which are essential for the position.

How to prepare for a job interview at Appcast

✨Understand the Product Portfolio

Make sure you have a solid understanding of the fire suppression products and services offered by the company. Familiarize yourself with the Vehicle, Kitchen Fire Suppression, and Engineered systems to demonstrate your knowledge during the interview.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences, particularly in a B2B environment. Highlight specific examples where you successfully managed accounts, qualified opportunities, and drove growth through strategic initiatives.

✨Demonstrate Technical Acumen

Since the role involves basic engineering activities like drawing reviews and volume measurements, be ready to talk about any relevant technical knowledge or experience you have with protection products. This will show your capability to handle the technical aspects of the job.

✨Emphasize Communication Skills

Excellent communication is key for this role. Prepare to provide examples of how you've effectively communicated with customers and colleagues in the past, whether through email, phone, or face-to-face interactions. This will highlight your ability to build strong customer relationships.

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