Partner Syndicates Account Manager
Partner Syndicates Account Manager

Partner Syndicates Account Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage relationships and coordinate services for Partner Syndicates at Apollo.
  • Company: Join Apollo, an innovative insurance platform at Lloyd’s of London.
  • Benefits: Enjoy a competitive salary, 31 days leave, and private medical insurance.
  • Why this job: Be part of a diverse team driving innovation in the insurance industry.
  • Qualifications: Experience in stakeholder management and strong communication skills required.
  • Other info: Hybrid work environment with a focus on inclusion and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Who we are Apollo, a Skyward Group company, is an innovation-inspired insurance platform operating at Lloyd’s of London, delivering data-driven and creative solutions across a broad range of risks. Since launch in 2009, we have grown into a diversified insurance group offering products across Property, Casualty, Marine, Energy and Transportation, Specialty and Reinsurance, alongside Smart Follow and digital and embedded risk programmes. Our experience and unique ecosystem give Platform Partners the best chance of success, from navigating the Lloyd’s new entrant process through to the delivery of their long-term strategy. With a team of more than 300 professionals, we continue to grow with purpose, combining underwriting excellence, innovation and collaboration to enable a more resilient and sustainable world.

Your Role This is a newly created role supporting the Head of Partner Syndicates across both onboarding and business-as-usual activity across the lifecycle of Apollo’s Platform Partner Syndicates (PPS). The role is critical to the effective and efficient delivery of the PPS strategy, building strong relationships, enabling consistent and open communication, and ensuring issues are identified and resolved. You will play a central role in keeping activity aligned, partners supported, and service delivery running smoothly across Apollo and its Partner Syndicates.

About Platform Partners Apollo is committed to delivering mutual success through long-term partnerships built on shared vision and strong alignment. Platform Partners provide bespoke third-party managing agency services tailored to agreed business objectives, leveraging the expertise and capabilities of each party, and maximising the probability of delivering sustainable profits over the long term.

What You Will Do

  • Account and Relationship Management – Build trusted, service-led relationships with internal teams and external Partner Syndicates, acting as a senior point of contact and escalation where required.
  • Co-ordination and Communication – Enable effective communication across the Partner Syndicate Centre of Excellence, supporting both new syndicate onboarding and ongoing service delivery.
  • Issue Management and Escalation – Own and co-ordinate responses to issues affecting either Apollo or Partner Syndicates, overseeing remediation and escalating key matters for upward reporting when needed.
  • Service Co-ordination and Reporting – Co-ordinate service delivery across Apollo and Partner Syndicates, including service level reporting, action tracking, and oversight of regulatory and committee deadlines.
  • Governance and Oversight – Support and participate in Partner Syndicate governance forums where necessary, ensuring clarity around actions, ownership, and decision-making.

What We Are Looking For

  • Stakeholder and Relationship Management – Experience working with senior internal and external stakeholders, acting as a trusted point of contact and managing sensitive issues with confidence and discretion.
  • Co-ordination and Delivery Focus – A structured, organised approach to managing multiple workstreams, actions, and deadlines across different teams and partners.
  • Communication and Judgement – Strong written and verbal communication skills, with the ability to lead conversations, resolve issues, and provide clear upward reporting.
  • Governance and Control Mindset – Comfort working within governance frameworks, tracking actions and deadlines, and supporting regulatory and committee reporting.

What you’ll get in return We offer a competitive and thoughtfully designed reward package that reflects the value of our people. This includes a fair and attractive salary, discretionary bonus, and a comprehensive benefits package - including 31 days’ annual leave, a non-contributory pension and private medical insurance.

Our commitment to inclusion At Apollo, people are at the heart of everything we do. We are a diverse, growing team of empowered experts who bring collaboration, innovation and data-driven thinking to every relationship and every risk. We believe diversity and inclusion go far beyond targets. They are essential to understanding the global communities we serve and to making better decisions. We are committed to developing diverse talent at every level and creating an environment where different perspectives are genuinely valued, supported and celebrated. We also run a programme of events, training and initiatives designed to recognise both the challenges and opportunities that come with building an inclusive workplace.

Hybrid

Partner Syndicates Account Manager employer: Apollo

Apollo, a Skyward Group company, is an exceptional employer that prioritises innovation and collaboration within the dynamic insurance landscape of Lloyd’s of London. With a commitment to employee growth, we offer a competitive rewards package, including generous annual leave and private medical insurance, alongside a vibrant work culture that values diversity and inclusion. Our hybrid working model fosters flexibility, allowing our team of over 300 professionals to thrive while delivering creative solutions and building long-term partnerships.
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Contact Detail:

Apollo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Partner Syndicates Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the insurance industry, especially those at Apollo or similar companies. Attend events, join online forums, and don’t be shy to reach out on LinkedIn – you never know who might help you land that interview!

✨Tip Number 2

Prepare for the interview by researching Apollo’s values and recent projects. Show us that you’re not just interested in the role but also in how you can contribute to our mission of delivering innovative solutions. Tailor your answers to reflect our commitment to collaboration and sustainability.

✨Tip Number 3

Practice your communication skills! As a Partner Syndicates Account Manager, you’ll need to build strong relationships and manage sensitive issues. Role-play common interview scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of the Apollo team. So, get your application in and let’s make some magic happen!

We think you need these skills to ace Partner Syndicates Account Manager

Account Management
Relationship Management
Stakeholder Engagement
Communication Skills
Issue Management
Service Coordination
Governance Frameworks
Organisational Skills
Reporting Skills
Problem-Solving Skills
Collaboration
Attention to Detail
Judgement
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Syndicates Account Manager role. Highlight your experience in relationship management and coordination, as these are key aspects of the job. We want to see how your skills align with our mission at Apollo!

Showcase Your Communication Skills: Since strong written communication is crucial for this role, ensure your application is clear and concise. Use professional language but let your personality shine through. We love seeing candidates who can express themselves well and engage effectively!

Demonstrate Your Organisational Skills: This role requires a structured approach to managing multiple workstreams. In your application, share examples of how you've successfully coordinated projects or managed deadlines in the past. We appreciate candidates who can juggle tasks efficiently!

Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll get a feel for our company culture. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Apollo

✨Know Your Stuff

Before the interview, dive deep into Apollo's business model and the role of Partner Syndicates. Understand their services and how they fit into the broader insurance landscape. This will help you speak confidently about how your skills align with their needs.

✨Build Relationships

Since this role is all about relationship management, think of examples from your past where you've successfully built trust with stakeholders. Be ready to discuss how you can foster strong connections with both internal teams and external partners.

✨Showcase Your Communication Skills

Prepare to demonstrate your communication prowess. You might be asked to explain complex issues or lead a conversation. Practise articulating your thoughts clearly and concisely, as this will be crucial in managing sensitive issues and reporting effectively.

✨Be Organised and Structured

This role requires juggling multiple workstreams and deadlines. Bring examples of how you've managed similar situations in the past. Highlight your organisational skills and your ability to keep everything on track, which will resonate well with their focus on co-ordination and delivery.

Partner Syndicates Account Manager
Apollo

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