HR Operations Assistant in London

Apollo, a Skyward Group company, is an innovation-inspired insurance platform operating at Lloyd’s of London, delivering data-driven and creative solutions across a broad range of risks.

Your Role

Apollo is seeking a HR Operations Assistant to join the HR & Business Support team. Reporting to the HR Operations Manager, you will play a key role in delivering reliable payroll operations and high-quality HR administration across the full employee lifecycle. You will act as a trusted point of contact for employee queries, support data accuracy across systems, and contribute to the ongoing improvement of HR and payroll processes.

What you’ll do

• You will take ownership of end-to-end payroll processing for a monthly UK payroll of circa 300 employees, ensuring accuracy, timeliness, and compliance with relevant legislation. This will include preparing and submitting payroll data, resolving discrepancies, and supporting year-end activities such as P60s and P11Ds.
• You will also work closely with Finance and Tax teams on payroll reporting and reconciliations, while managing relationships with external payroll providers and advisors.
• Alongside payroll, you will support HR administration across the full employee lifecycle, from onboarding through to offboarding. This includes preparing documentation, maintaining accurate employee records in line with GDPR requirements, and supporting benefits administration.
• You will play an active role in maintaining and improving HR systems and data integrity, ensuring the HRIS remains accurate, efficient, and fit for purpose.
• You will also contribute to HR reporting and data analysis, including areas such as gender pay gap reporting, and support process audits to ensure compliance and continuous improvement.
• Collaboration will be key, with regular interaction across HR, Finance, Recruitment, and Learning and Development teams to support broader people initiatives and day-to-day operations.

What we are looking for

• Payroll Experience and Knowledge - Experience in UK payroll administration, including knowledge of statutory requirements and year-end processes.
• HR Administration Experience - Experience supporting HR administration throughout the employee lifecycle.
• Attention to Detail and Organisation - Strong attention to detail and a high level of accuracy, with excellent organisation and time management skills.
• Communication Skills - Strong communication skills, with the ability to handle queries professionally across the business.
• Systems and Technical Capability - Proficiency in Microsoft Office, particularly Excel. Experience using HRIS systems such as Hibob and payroll systems such as iTrent is preferred but not essential.
• HR Knowledge and Reporting - Understanding of benefits administration and HR reporting, with knowledge of UK employment law and payroll best practice considered an advantage.
• Team Collaboration and Approach - A proactive, collaborative approach, with the ability to work effectively in a team within a fast-paced environment.

What you’ll get in return

We offer a competitive and thoughtfully designed reward package that reflects the value of our people. This includes a fair and attractive salary, discretionary bonus, and a comprehensive benefits package - including 31 days’ annual leave, a non-contributory pension and private medical insurance.

Our commitment to inclusion

At Apollo, people are at the heart of everything we do. We are a diverse, growing team of empowered experts who bring collaboration, innovation and data-driven thinking to every relationship and every risk.

We believe diversity and inclusion go far beyond targets. They are essential to understanding the global communities we serve and to making better decisions. That’s why we are committed to developing diverse talent at every level and creating an environment where different perspectives are genuinely valued, supported and celebrated.

We also run a programme of events, training and initiatives designed to recognise both the challenges and opportunities that come with building an inclusive workplace.

Hybrid & flexible working

Flexible and hybrid working are fully embraced at Apollo. We do not believe in presenteeism. Instead, we trust our people to work in ways that allow them to perform at their best, balancing professional responsibilities with personal commitments.

Supporting your application

Apollo is committed to creating an inclusive recruitment experience where every candidate feels supported and able to perform at their best. To help us do this, we invite you to complete a confidential ClearTalents profile. It takes just a few minutes and allows you to share any adjustments that may support you during the recruitment process. Your information remains private, and the recruitment team is only notified if an adjustment is requested.