At a Glance
- Tasks: Manage a busy gatehouse, ensuring safety and delivering exceptional customer service.
- Company: Join Apollo Security Division, a leader in security with a focus on empathy and professionalism.
- Benefits: Earn £13.30 per hour, enjoy a stable income, and receive professional development training.
- Other info: Great opportunities for career growth in a supportive and dynamic environment.
- Why this job: Be the welcoming face of security while making a real difference in people's experiences.
- Qualifications: Must have First Aid certification, strong communication skills, and an SIA license.
The predicted salary is between 13.3 - 13.3 £ per hour.
Full time on site position offers great opportunities for career growth.
About the Role Apollo Security Division is seeking an approachable, vigilant, and highly empathetic Front of House Security Guard to manage a busy gatehouse in Hitchin.
As the first point of contact for the site, you will be responsible for ensuring the safety and security of the premises while delivering exceptional customer service.
This is a unique role that requires a high level of emotional intelligence.
You will be interacting daily with a diverse range of visitors from around the world, many of whom have varying degrees of English proficiency.
Additionally, you will be working closely with the client’s internal staff.
A calm, patient, and welcoming temperament is absolutely essential for this position.
Key Responsibilities
- Access Control & Gatehouse Management: Monitor and authorize the entry and departure of employees, visitors, and delivery vehicles at a high-traffic gatehouse.
- Front of House Duties: Act as the welcoming face of the site, communicating effectively with international drivers and visitors who may have limited English.
- Compassionate Support: Provide a reassuring, patient, and supportive presence for the client’s staff, maintaining an environment that minimizes stress and anxiety.
- Emergency Response: Act as a designated first responder on-site, handling any medical or security emergencies calmly and professionally.
- Traffic Marshalling: Assist with the safe movement of vehicles on-site (Banksman training will be provided).
Requirements & Qualifications
- First Aid Certification: Must hold a valid, recognized First Aid certificate.
- Exceptional
Temperament: A proven ability to remain calm, patient, and empathetic, particularly when interacting with vulnerable individuals or those with mental health considerations.
- Communication Skills: Strong interpersonal skills with the ability to bridge language barriers and communicate clearly and respectfully with people from diverse backgrounds.
- Reliability: Highly dependable with excellent time-management skills to adhere to the strict operational roster.
- SIA License: A valid SIA license is required for this role.
- Working Hours
- Training Schedule: 05:00 – 14:30 (minimum of 3 days fully paid)
- Regular Working Pattern: Monday to Thursday: 14:30 – 00:30
- Sunday: Off
Benefits
- Professional Development: Fully funded Banksman License training provided upon starting.
- Stable Income: Reliable PAYE employment at £13.30 per hour.
- Company pension
- Free parking
- Work Location: In person
- #J-18808-Ljbffr
Security officer at Apollo Security Division in Hitchin employer: Apollo Security Division
Apollo Security Division is an exceptional employer that prioritises employee growth and development, offering fully funded training such as the Banksman License to enhance your skills. Located in Hitchin, our work culture fosters a supportive environment where you can thrive as a Front of House Security Guard, ensuring safety while delivering outstanding customer service to a diverse range of visitors. With a stable income and a commitment to professional development, we provide a rewarding career path for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Security officer at Apollo Security Division in Hitchin
✨Join Security Community Events
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We think you need these skills to ace Security officer at Apollo Security Division in Hitchin
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Apollo Security Division. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Apollo Security Division.
How to prepare for a job interview at Apollo Security Division
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Apollo Security Division.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Apollo Security Division.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Apollo Security Division.
