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For Companies At a Glance
- Tasks: Coordinate care packages and manage rotas for our dedicated care teams.
- Company: Apollo Home Healthcare, committed to high-quality, person-centred care.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and extra day off for your birthday.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: 12 months experience in care coordination and a Full UK Driving Licence.
- Other info: Join a diverse team that values compassion, communication, and career growth.
The predicted salary is between 27000 - 37800 £ per year.
Join to apply for the Care Coordinator role at Apollo Home Healthcare in Spennymoor, County Durham.
Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.
Job Details
- Location: Spennymoor, County Durham, DL16
- Salary: From £27,000 + bonus & on-call (DOE)
- Hours: Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we are looking for people who share those values.
The Role
The role of care coordinator is pivotal in the day-to-day running of our Spennymoor branch. Working closely with the management team, you will be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in Spennymoor, but travel across the Northeast region will be an essential part of this role. Therefore, we are seeking applicants who hold a Full UK Driving Licence and have access to their own vehicle. Candidates must be comfortable driving long distances and in different conditions, including motorway use.
Key Responsibilities
- Act as the first point of contact for our clients, their families, and healthcare professionals.
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes.
- Monitor care delivery to ensure it meets individual care plans and quality standards.
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions.
- Support the out-of-hours, on-call service on a 1 in 4 rota basis – with no requirement for hands-on care.
What You Will Need
- A Full UK Driving Licence and access to your own vehicle.
- At least 12 months solid experience within a care coordination capacity secured within community care, complex homecare, or domiciliary care settings.
- Proven experience of scheduling and rota management, as well as being familiar with using relevant home care software, such as people planner.
- Solid understanding of person-centred care and planning.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities.
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners.
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- Paid, shared on call allowance.
- An extra day off for your birthday
- A healthy work-life balance.
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years
- Refer-a-friend scheme.
- Workplace pension
- Paid DBS
How To Apply
If you have at least 12 months experience in a care coordinator capacity, and are motivated, compassionate, and looking to join a supportive and dedicated team, we would love to hear from you. Please apply with your CV via this job board.
Additional Information
Equality, Diversity & Inclusion: At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Phone: 01902 327396
Email: careers@apollohomehealthcare.com
Office Consultant in Spennymoor employer: Apollo Home Healthcare
Contact Detail:
Apollo Home Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Consultant in Spennymoor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Apollo Home Healthcare. Understand their values, especially the 6 Cs they live by. This will help you connect your experience with what they’re looking for.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to care coordination and think about examples from your past experiences that showcase your skills. We want to see how you handle challenges and communicate effectively.
✨Tip Number 3
Show your passion for person-centred care! During the interview, share stories that highlight your commitment to tailoring care packages to individual needs. This will resonate well with Apollo’s mission and values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Office Consultant in Spennymoor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight your experience in care coordination and any relevant software you've used, as this will show us you're a great fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for person-centred care and how you embody the 6 Cs we value at Apollo Home Healthcare. Keep it concise but impactful!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. This will demonstrate your attention to detail and professionalism, which are crucial for a Care Coordinator.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Apollo Home Healthcare
✨Know the 6 Cs
Before your interview, make sure you understand the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. These values are at the heart of Apollo Home Healthcare, so be ready to discuss how you embody these principles in your work.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in care coordination, scheduling, and managing care packages. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Be Ready to Discuss Software Skills
Familiarise yourself with home care software like People Planner, as this is crucial for the role. Be prepared to talk about your experience using such tools and how they have helped you manage rotas and care delivery effectively.
✨Demonstrate Strong Communication Skills
Since you'll be the first point of contact for clients and their families, practice articulating your thoughts clearly and confidently. Think about how you can adapt your communication style to different audiences, and be ready to provide examples of how you've successfully navigated challenging conversations in the past.
