At a Glance
- Tasks: Coordinate and manage personalised care packages for clients in their homes.
- Company: Apollo Home Healthcare, dedicated to high-quality, compassionate care.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and extra day off for your birthday.
- Other info: Join a supportive team with excellent progression opportunities and a commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Full UK driving licence, office experience, strong organisational and communication skills.
The predicted salary is between 27000 - 37800 € per year.
Location: Spennymoor, County Durham, DL16
Salary: From £27,000 + bonus & on-call (DOE)
Hours: Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.
About the Role
In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Spennymoor but at times, travel across the North East region will be required.
Key responsibilities include:
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work-life balance.
What You’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office-based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem-solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on-call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer-a-friend scheme
- Workplace pension
- Paid DBS
How to Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we’d love to hear from you. Please apply with your CV via this job board. If you’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team.
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Care Coordinator in Spennymoor employer: Apollo Home Healthcare
Apollo Home Healthcare is an exceptional employer, offering a supportive and compassionate work environment in Spennymoor, County Durham. With a strong focus on employee growth, we provide numerous progression opportunities, generous annual leave, and unique benefits such as an extra day off for your birthday and loyalty rewards. Our commitment to the 6 Cs ensures that our team members are valued and empowered to make a meaningful impact in the lives of those we care for.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Spennymoor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings at Apollo Home Healthcare. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Show us how you embody these values in your past experiences – it’ll make you stand out!
✨Tip Number 3
Don’t just apply; engage with us! Follow Apollo Home Healthcare on social media and participate in discussions. This shows your genuine interest and helps you stay updated on company culture and values.
✨Tip Number 4
When you get that interview, be ready to discuss real-life scenarios where you’ve managed care packages or dealt with challenging situations. We love hearing about your problem-solving skills and how you keep calm under pressure!
We think you need these skills to ace Care Coordinator in Spennymoor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight your organisational skills and any relevant experience in managing care packages or working in a healthcare setting.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for person-centred care. Share specific examples of how you've demonstrated the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment in your previous roles.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. Avoid jargon and ensure your key achievements stand out, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Apollo Home Healthcare
✨Know the 6 Cs
Before your interview, make sure you understand the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. These values are at the heart of Apollo Home Healthcare, so be ready to discuss how you embody these principles in your work.
✨Showcase Your Organisational Skills
As a Care Coordinator, you'll need to manage multiple care packages. Prepare examples from your past experience where you've successfully organised tasks or managed priorities. This will demonstrate your ability to handle the role's demands.
✨Practice Clear Communication
Since you'll be liaising with clients, families, and healthcare professionals, practice articulating your thoughts clearly. Consider role-playing common scenarios you might face in the job, focusing on adapting your communication style to different audiences.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific instances where you've had to think on your feet or resolve conflicts. Highlight your calmness under pressure and your decision-making process to show you're the right fit for the role.
