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- Tasks: Support daily operations and ensure smooth administrative processes.
- Company: Join Apollo Home Healthcare, a leader in providing quality home care services.
- Benefits: Enjoy competitive salary, bonuses, and on-call pay with full-time hours.
- Other info: This role is based in Albrighton, Wolverhampton, and does not offer sponsorship.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
The predicted salary is between 27000 - 37800 £ per year.
Operations Administrator, Wolverhampton
Important information
Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.
Job Description
Operations Administrator
Location
Location: Albrighton, Wolverhampton, WV7
Salary
Salary: From £27,000 + bonus & on‑call (DOE)
Hours
Hours: Full‑time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person‑centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.
About The Role
In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in Albrighton, Wolverhampton, but at times, travel across the West Midlands & Shropshire regions will be required.
Key Responsibilities
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day‑to‑day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi‑agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out‑of‑hours on‑call service on a 1 in 8 rota basis – with no requirement for hands‑on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work‑life balance.
What You’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office‑based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem‑solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on‑call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer‑a‑friend scheme
- Workplace pension
- Paid DBS
How To Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we’d love to hear from you. Please apply with your CV via this job board.
Contact
Phone: 01902 327396
Email: careers@apollohomehealthcare.com
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Job details
Job Ref: JL-1125-10787
Annual Salary: From £27,000 DOE (plus bonus & on‑call)
Location: Wolverhampton
Work Patterns: Full Time
Driver Required: Yes
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Operations Administrator employer: Apollo Home Healthcare
Contact Detail:
Apollo Home Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially home healthcare services. Understanding the specific challenges and operations within this field can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the healthcare administration field. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Apollo Home Healthcare.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common operational scenarios. This will help you demonstrate your problem-solving skills and ability to handle real-life situations effectively.
✨Tip Number 4
Research Apollo Home Healthcare specifically. Knowing their values, mission, and recent developments can help you tailor your conversation and show genuine interest in becoming part of their team.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Understand the Role: Read the job description for the Operations Administrator position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Operations Administrator role. Use specific examples from your past work that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the position. Mention your understanding of the company and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Apollo Home Healthcare
✨Research the Company
Before your interview, take some time to learn about Apollo Home Healthcare. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the typical questions you might be asked for an Operations Administrator position. Be ready to discuss your experience with administrative tasks, problem-solving skills, and how you handle pressure. Practising your responses can boost your confidence.
✨Showcase Your Organisational Skills
As an Operations Administrator, strong organisational skills are crucial. Be prepared to give examples of how you've successfully managed multiple tasks or projects in the past. Highlight any tools or methods you use to stay organised.
✨Ask Insightful Questions
At the end of the interview, you'll likely have a chance to ask questions. Use this opportunity to inquire about the team dynamics, company culture, or specific challenges the role may face. This shows your enthusiasm and helps you assess if the company is the right fit for you.