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For Companies At a Glance
- Tasks: Coordinate and manage care packages, ensuring top-notch service for clients.
- Company: Apollo Home Healthcare delivers personalised care in the comfort of clients' homes.
- Benefits: Enjoy 25 days annual leave, birthday off, bonus schemes, and a supportive work culture.
- Why this job: Join a compassionate team that values care, communication, and personal growth.
- Qualifications: Full UK Driving Licence, office experience, strong organisational and communication skills required.
- Other info: No sponsorship available; must be eligible to work in the UK.
The predicted salary is between 27000 - 37800 £ per year.
Important information
Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.
Job description
Office Consultant
Location: Heywood
Salary: From £27,000 + bonus & on-call (DOE)
Hours: Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs : Care, Compassion, Competence, Communication, Courage, and Commitment – and we\’re looking for people who share those values.
About the Role
In this pivotal role, you\’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in Heywood, but at times, travel across the North West region will be required
Key responsibilities include:
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care. **When covering a weekend, you\’ll receive an additional day off the following week to support a healthy work-life balance.**
What You\’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office-based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem-solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on-call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer-a-friend scheme
- Workplace pension
- Paid DBS
How to Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we\’d love to hear from you. Please apply with your CV via this job board.
If you\’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:
Phone: 01902 327396
Email:
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
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Office Consultant employer: Apollo Home Healthcare
Contact Detail:
Apollo Home Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Consultant
✨Tip Number 1
Familiarise yourself with the 6 Cs that Apollo Home Healthcare values: Care, Compassion, Competence, Communication, Courage, and Commitment. During any interactions, whether in interviews or networking, demonstrate how your personal values align with these principles.
✨Tip Number 2
Showcase your organisational skills by discussing specific examples of how you've managed multiple tasks or projects in previous roles. This will highlight your ability to handle the demands of coordinating care packages effectively.
✨Tip Number 3
Prepare for potential scenario-based questions that assess your problem-solving abilities. Think of situations where you had to make quick decisions under pressure, as this role requires calmness and professionalism in challenging circumstances.
✨Tip Number 4
Network with current or former employees of Apollo Home Healthcare if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Office Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Office Consultant position at Apollo Home Healthcare. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your solid experience in office-based roles and any relevant administrative skills. Mention specific examples of how you've managed multiple tasks or care packages effectively.
Showcase Your Values: Apollo Home Healthcare values Care, Compassion, Competence, Communication, Courage, and Commitment. Make sure to reflect these values in your application by providing examples of how you embody them in your professional life.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Apollo Home Healthcare
✨Understand the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Be prepared to discuss how you embody these values in your work and provide examples from your past experiences.
✨Showcase Your Organisational Skills
Since the role involves managing multiple care packages, be ready to demonstrate your organisational skills. Share specific examples of how you've successfully managed competing priorities in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to remain calm under pressure and how you resolved conflicts or challenges.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing your experience with clients, families, and healthcare professionals.