Homecare Administrator in Heywood

Homecare Administrator in Heywood

Heywood Full-Time 27000 - 37800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate and manage care packages, ensuring top-notch service for clients.
  • Company: Apollo Home Healthcare, dedicated to compassionate home care.
  • Benefits: Competitive salary, 25 days leave, birthday off, and bonus scheme.
  • Why this job: Join a supportive team making a real difference in people's lives.
  • Qualifications: Experience in admin roles, strong organisational and communication skills.
  • Other info: Opportunities for progression and a commitment to diversity and inclusion.

The predicted salary is between 27000 - 37800 £ per year.

Important information: Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future.

Location: Heywood, Lancashire, OL10

Salary: From £27,000 + bonus & on-call (DOE)

Hours: Full-time | Monday to Friday

About Us: At Apollo Home Healthcare, we provide high-quality, person‑centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.

About The Role: In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Heywood but at times, travel across the North West region will be required.

Key Responsibilities:

  • Act as the first point of contact for our clients, their families, and healthcare professionals
  • Effectively manage rotas for your care teams, responding efficiently to any day‑to‑day changes
  • Monitor care delivery to ensure it meets individual care plans and quality standards
  • Actively participate in multi‑agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
  • Support the out‑of‑hours on‑call service on a 1 in 8 rota basis – with no requirement for hands‑on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work‑life balance.

What You’ll Need:

  • A Full UK Driving Licence and access to your own vehicle
  • Solid experience in an office‑based role, with a good understanding of admin processes and documentation
  • Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
  • Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional
  • Strong problem‑solving skills and the ability to remain calm and professional under pressure
  • Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
  • Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs
  • A team player with a positive, proactive approach and the ability to build strong working relationships

What We Offer:

  • Progression opportunities
  • 25 days annual leave, plus Bank Holidays
  • An extra day off for your birthday*
  • Additional day off following the completion of on‑call duties
  • Bonus scheme
  • Loyalty reward programmes at 3 and 5 years*
  • Refer‑a‑friend scheme
  • Workplace pension
  • Paid DBS

How To Apply:

If you are motivated, compassionate, and looking to join a supportive and dedicated team, we’d love to hear from you. Please apply with your CV via this job board.

Contact: Phone: 01902 327396 Email: careers@apollohomehealthcare.com

Equality, Diversity & Inclusion: At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.

Homecare Administrator in Heywood employer: Apollo Home Healthcare

Apollo Home Healthcare is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in Heywood, Lancashire, we offer a supportive work culture centred around our core values of Care, Compassion, Competence, Communication, Courage, and Commitment. With competitive salaries, generous leave policies, and opportunities for progression, we ensure our team members feel valued and empowered to make a meaningful impact in the lives of those we serve.
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Contact Detail:

Apollo Home Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homecare Administrator in Heywood

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Apollo Home Healthcare. Understand their values, especially the 6 Cs, and think about how your experience aligns with their mission. This will help you stand out as someone who truly cares about the role.

✨Tip Number 2

Practice your communication skills! As a Homecare Administrator, you'll need to communicate effectively with clients, families, and professionals. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.

✨Tip Number 3

Show off your organisational skills! Be ready to discuss how you've managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to juggle priorities and respond to changes quickly – this is key for the role!

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on the Apollo Home Healthcare site. It shows initiative and gives you a better chance of being noticed by the hiring team. Plus, it’s super easy to do!

We think you need these skills to ace Homecare Administrator in Heywood

Organisational Skills
Communication Skills
Problem-Solving Skills
Decision-Making Skills
Adaptability
Teamwork
Negotiation Skills
Client Advocacy
Time Management
Attention to Detail
Office Administration
Multi-Agency Collaboration
Calmness Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Homecare Administrator role. Highlight your organisational skills and any relevant admin experience, as these are key for us.

Showcase Your Values: We live by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Make sure to weave these values into your application to show us you’re a great fit for our team.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well so we can easily see how you meet the requirements of the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.

How to prepare for a job interview at Apollo Home Healthcare

✨Know the 6 Cs

Before your interview, make sure you understand the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial to Apollo Home Healthcare's mission.

✨Showcase Your Organisational Skills

As a Homecare Administrator, you'll need strong organisational skills. Prepare to discuss specific instances where you've successfully managed multiple tasks or care packages. Highlight your ability to adapt quickly to changing priorities, as this will show you're ready for the dynamic nature of the role.

✨Practice Clear Communication

Since you'll be interacting with clients, families, and healthcare professionals, practice articulating your thoughts clearly. Consider role-playing common scenarios you might face in the job, focusing on how to communicate effectively with different audiences.

✨Be Ready to Problem-Solve

Expect questions that assess your problem-solving abilities. Think of situations where you've had to make quick decisions under pressure. Be prepared to explain your thought process and how you remained calm while resolving issues, as this is key for the role.

Homecare Administrator in Heywood
Apollo Home Healthcare
Location: Heywood
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