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For Companies At a Glance
- Tasks: Coordinate and manage care packages, ensuring top-notch service for clients.
- Company: Apollo Home Healthcare delivers personalised care in the comfort of home, prioritising compassion and quality.
- Benefits: Enjoy 25 days annual leave, a bonus scheme, and extra time off on your birthday!
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Full UK driving licence, strong planning skills, and excellent communication abilities required.
- Other info: Join a team that values diversity and offers growth opportunities for all.
The predicted salary is between 26000 - 28000 £ per year.
Care Coordinator
Location:Heywood, Lancashire, OL10
Salary:From £27,000 + bonus & on-call (DOE)
Hours:Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs:Care, Compassion, Competence, Communication, Courage,andCommitment and were looking for people who share those values.
About the Role
In this pivotal role, youll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in Heywood but at times, travel across the North West region will be required.
Key responsibilities include:
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out-of-hours on-call service on a 1 in 8 rota basis with no requirement for hands-on care.When covering a weekend, youll receive an additional day off the following week to support a healthy work-life balance.
What Youll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office-based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem-solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on-call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer-a-friend scheme
- Workplace pension
- Paid DBS
How to Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, wed love to hear from you. Please apply with your CV via this job board.
If youd like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:
Phone:01902 327396
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Contact Detail:
Apollo Home Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with the 6 Cs that Apollo Home Healthcare values: Care, Compassion, Competence, Communication, Courage, and Commitment. During your interactions, whether in interviews or networking, demonstrate how you embody these principles in your previous roles.
✨Tip Number 2
Highlight your experience in managing care packages and rotas effectively. Be prepared to discuss specific examples of how you've handled challenges in a fast-paced environment, as this will show your problem-solving skills and ability to adapt.
✨Tip Number 3
Network with current or former employees of Apollo Home Healthcare. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your communication and relationship-building skills. Think of examples where you've successfully collaborated with clients, families, or healthcare professionals, as these are crucial for a Care Coordinator role.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Care Coordinator position. Make sure you can demonstrate how your skills align with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in care coordination, planning, and communication. Use specific examples that showcase your ability to manage care packages and work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing person-centred care. Mention the 6 Cs that Apollo Home Healthcare values and explain how you embody these principles in your work.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Apollo Home Healthcare
✨Understand the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Be prepared to discuss how you embody these values in your previous roles, as they are central to Apollo Home Healthcare's mission.
✨Showcase Your Planning Skills
Since the role involves managing rotas and care packages, be ready to provide examples of how you've successfully planned and coordinated tasks in a fast-paced environment. Highlight any specific tools or methods you use for effective planning.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Prepare to discuss situations where you've built relationships with clients, families, or healthcare professionals. Use specific examples to illustrate your ability to communicate clearly and empathetically.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially in managing unexpected changes in care delivery. Think of past experiences where you had to adapt quickly and how you handled those challenges.
