At a Glance
- Tasks: Coordinate and manage care packages, ensuring top-notch service delivery.
- Company: Apollo Home Healthcare provides personalised care in clients' homes with a compassionate approach.
- Benefits: Enjoy 25 days annual leave, a bonus scheme, and extra birthday leave.
- Other info: Join a diverse team committed to equality and personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Full UK driving licence, strong planning skills, and excellent communication abilities required.
The predicted salary is between 22000 - 24000 € per year.
Job Description
Care Coordinator
Location:St, Helens, Merseyside
Salary:From £27,000 + bonus & on-call (DOE)
Hours:Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs:Care, Compassion, Competence, Communication, Courage,andCommitment and we are looking for people who share those values.
About the Role
The role of care coordinator is pivotal in the day to day running of our Merseyside branch. Working closely with the management team, you will be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in St. Helens, but travel across the Merseyside region will be an essential part of this role. Therefore, we are seeking applicants who hold a Full UK Driving Licence and have access to their own vehicle. Candidates must be comfortable driving long distances and in different conditions, including motorway use.
Key responsibilities include:
- Act as the first point of contact for our clients, their families, and healthcare professionals.
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards.
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions.
- Support the out-of-hours, on-call service with no requirement for hands-on care.
What You will Need
- A Full UK Driving Licence and access to your own vehicle.
- At least12 months solid experience within a care coordination capacitysecured within community care, complex homecare, or domiciliary care settings.
- Proven experience of scheduling and rota management.
- Solid understanding of person-centred care and planning.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities.
- Confidence in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Flexibility to work in a team and independently.
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners.
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- Paid, shared on call allowance.
- An extra day off for your birthday
- A healthy work-life balance.
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years
- Refer-a-friend scheme.
- Workplace pension
- Paid DBS
How to Apply
If you haveat least 12 months experience in a care coordinator capacity, and are motivated, compassionate, and looking to join a supportive and dedicated team,we would love to hear from you.
Please apply with your CV via this job board.
If you would like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:
Phone:01902 327396
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
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StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Saint Helens
✨Tip Number 1
Familiarise yourself with the 6 Cs that Apollo Home Healthcare values: Care, Compassion, Competence, Communication, Courage, and Commitment. Demonstrating your understanding of these principles during any conversations or interviews can show that you align with their mission.
✨Tip Number 2
Network with current or former employees of Apollo Home Healthcare on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your planning, rota management, and problem-solving skills. Being able to articulate how you've successfully managed similar responsibilities will set you apart.
✨Tip Number 4
Research the local healthcare landscape in Merseyside. Understanding the challenges and needs of the community can help you speak knowledgeably about how you would approach care coordination in the area.
We think you need these skills to ace Care Coordinator in Saint Helens
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Care Coordinator position. Highlight key skills such as planning, communication, and problem-solving in your application.
Tailor Your CV:Customise your CV to reflect your experience and skills that align with the values of Apollo Home Healthcare. Emphasise your ability to manage care packages and your strong communication skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for providing person-centred care. Mention how your values align with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Apollo Home Healthcare
✨Understand the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Be prepared to discuss how you embody these values in your previous roles, as they are central to Apollo Home Healthcare's mission.
✨Showcase Your Planning Skills
Since the role involves managing care packages and rotas, be ready to provide examples of how you've successfully planned and coordinated tasks in a fast-paced environment. Highlight any specific tools or methods you use for effective planning.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Prepare to discuss situations where you've built relationships with clients, families, or healthcare professionals. Use specific examples to illustrate your ability to communicate clearly and empathetically.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to adapt under pressure. Think of scenarios where you've had to make quick decisions or manage unexpected changes, and be ready to explain your thought process.
