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- Tasks: Manage care packages and coordinate care teams while adapting to daily changes.
- Company: Join a dedicated team in Peterborough focused on delivering quality care.
- Benefits: Enjoy 25 days annual leave, a birthday off, and a bonus scheme up to £2,000.
- Why this job: Make a real impact in healthcare while enjoying a supportive work culture.
- Qualifications: Experience in Care Coordination and a valid Driving Licence are required.
- Other info: Office-based role with occasional travel; commitment to on-call service is necessary.
The predicted salary is between 26000 - 28000 £ per year.
Are you a compassionate individual with a passion for helping others?
Are you eager to launch a rewarding career in healthcare?
If so, a role as an Office Consultant could be exactly what you’re looking for.
We’re growing our team in Peterborough and are on the lookout for enthusiastic and dynamic individuals who have excellent communication skills, a positive attitude and are great at building and maintaining key relationships.
As an Office Consultant, you’ll manage a case load of clients, being their main point of contact when assisting with queries, recruitment needs and managing day to day requirements.
A large part of this role is ensuring that our clients care requirements are met and ensuring their care teams are fully staffed, with no missed shifts.
If you enjoy motivating others, organising, and bringing people together, you’ll find it’s second nature when it comes to planning and managing rota’s for healthcare workers and ensuring that their experience and availability aligns to the needs of our service users.
In order to do this, you’ll liaise with our internal recruitment team who will manage the recruitment and selection of suitable candidates, always bearing in mind the needs of our clients.
You’ll also work closely with our in-house Nursing team to maintain compliance, ensuring new and existing members of our care teams are competent and confident to deliver exceptional standards of care.
Communication is key as you’ll be in regular contact with our service users, their family members, healthcare professionals and the wider multi-disciplinary teams (MDTs).
It’s an exciting and rewarding role but is equally fast-paced and challenging. No two days are the same, so it’s essential that you’re adaptable and can work well under pressure.
This is an office based role, Monday to Friday, 9am – 5pm but at times, travel will be required. Therefore, applicants must hold a UK Driving Licence and have access to a vehicle.
It is essential that you are committed to supporting the out of hours on call service, which is covered on a 1 in 5 rota basis across the team.
We\’re offering a competitive salary between £26,000 – £28,000 per annum, plus payment for on-call. There is also the opportunity to earn an annual bonus of up to £2,000.
We’re looking for individuals who can provide a first class service when managing queries, problem solving and managing situations where you are required to use your initiative and think on your feet.
You may already be an experienced Office Consultant / Care Coordinator or you may be looking for a new and exciting opportunity and be confident that you possess the skills that we require.
We’re not seeking previous experience as full training is provided. All we ask is that you are competent in delivering outstanding customer service, have strong IT skills and are passionate about care in the same way that we are.
What we can offer you:
- 25 Days Annual Leave, plus Bank Holidays
- An extra day off on your birthday*
- Bonus Scheme (up to £2,000 per annum)
- Loyalty reward programmes at 3 and 5 years*
- Refer a friend scheme
- Workplace pension
- Paid DBS
- No requirement to provide hands on care
Care Coordinator employer: Apollo Home Healthcare
Contact Detail:
Apollo Home Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarize yourself with the specific care settings and challenges in Peterborough. Understanding the local healthcare landscape will help you demonstrate your knowledge during conversations with our team.
✨Tip Number 2
Highlight your adaptability and problem-solving skills in your discussions. Share specific examples of how you've successfully managed changes in care plans or responded to unexpected situations in your previous roles.
✨Tip Number 3
Emphasize your communication and relationship-building abilities. Be prepared to discuss how you've effectively collaborated with service users, families, and healthcare professionals to ensure seamless care delivery.
✨Tip Number 4
Since this role requires on-call support, be ready to talk about your availability and commitment to this aspect of the job. Showing that you're reliable and dedicated to providing continuous care will set you apart.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Care Coordinator. Detail your skills in planning, coordination, and problem-solving, and provide specific examples of how you've managed care packages and adapted to changing situations.
Showcase Communication Skills: Since the role involves managing relationships with service users, families, and healthcare professionals, highlight your communication and relationship-building skills. Use concrete examples to demonstrate how you've effectively communicated in previous roles.
Demonstrate Adaptability: The job description mentions that no two days are the same. Provide examples from your past experiences that showcase your adaptability and ability to work under pressure. This will help illustrate your readiness for the fast-paced nature of the role.
Express Passion for Care: Convey your passion for care in your application. Share why you are dedicated to providing high-quality care and how this aligns with the values of the company. A personal touch can make your application stand out.
How to prepare for a job interview at Apollo Home Healthcare
✨Showcase Your Coordination Skills
Be prepared to discuss specific examples of how you've successfully managed care packages in the past. Highlight your planning and problem-solving abilities, as these are crucial for a Care Coordinator role.
✨Demonstrate Adaptability
Since no two days are the same in this role, share instances where you had to adapt quickly to changes. This will show your potential employer that you can handle the fast-paced nature of the job.
✨Emphasize Communication Abilities
As a Care Coordinator, you'll be the first point of contact for service users and healthcare professionals. Prepare to discuss how you've built relationships and communicated effectively in previous roles.
✨Understand the On-Call Requirements
Make sure you are clear about the on-call service expectations. Be ready to express your commitment to supporting this aspect of the role, as it demonstrates your dedication to providing continuous care.
