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- Tasks: Coordinate and manage personalised care packages for clients in their homes.
- Company: Apollo Home Healthcare, dedicated to high-quality, person-centred care.
- Benefits: Competitive salary, 25 days leave, birthday off, bonus scheme, and pension.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Experience in office roles, strong organisational and communication skills required.
- Other info: Join a supportive team that values compassion and commitment.
The predicted salary is between 27000 - 37800 ÂŁ per year.
Location: Spennymoor, County Durham, DL16
Salary: From ÂŁ27,000 + bonus & on-call (DOE)
Hours: Full‑time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high‑quality, person‑centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.
About the Role
In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Spennymoor but at times, travel across the North East region will be required.
Key responsibilities include:
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day‑to‑day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi‑agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out‑of‑hours on‑call service on a 1 in 8 rota basis – with no requirement for hands‑on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work‑life balance.
What You’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office‑based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem‑solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday
- An additional day off following the completion of on‑call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years
- Refer‑a‑friend scheme
- Workplace pension
- Paid DBS
How to Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we’d love to hear from you. Please apply with your CV via this job board. If you’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:
Phone: 01902 327396
Email: careers@apollohomehealthcare.com
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Care Coordinator in Spennymoor employer: Apollo Home Healthcare Ltd
Contact Detail:
Apollo Home Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Spennymoor
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Apollo Home Healthcare. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Show us how you embody these values in your past experiences – it’ll make you stand out!
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to manage multiple priorities or resolve conflicts. We want to see how you stay calm under pressure and make decisions on the fly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can find more info about the role and our awesome team culture there.
We think you need these skills to ace Care Coordinator in Spennymoor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight your organisational skills and any relevant experience in managing care packages or working in a healthcare setting.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for person-centred care. Mention how your values align with the 6 Cs we live by at Apollo Home Healthcare, and don’t forget to express your enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so make sure your answers are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation about your future with Apollo!
How to prepare for a job interview at Apollo Home Healthcare Ltd
✨Know the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Be ready to discuss how you embody these values in your previous roles, as they are central to Apollo Home Healthcare's mission.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your strong organisational skills. Think about times when you successfully managed multiple care packages or adapted to changing priorities, and be ready to share these stories during the interview.
✨Practice Clear Communication
Since clear communication is key in this role, practice explaining complex ideas simply. You might be asked to describe how you would communicate with clients, families, and healthcare professionals, so think through your approach beforehand.
✨Be Ready for Problem-Solving Scenarios
Expect situational questions that test your problem-solving abilities. Prepare by thinking of specific challenges you've faced in past roles and how you resolved them while remaining calm and professional.
