Care Coordinator in London

Care Coordinator in London

London Full-Time 27000 - 37800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate and manage personalised care packages for clients in their homes.
  • Company: Apollo Home Healthcare, dedicated to high-quality, compassionate care.
  • Benefits: Competitive salary, bonus scheme, 25 days leave, and extra day off for your birthday.
  • Why this job: Make a real difference in people's lives while developing your career in healthcare.
  • Qualifications: Full UK driving licence, office experience, strong organisational and communication skills.
  • Other info: Join a supportive team with great progression opportunities and a focus on inclusivity.

The predicted salary is between 27000 - 37800 £ per year.

Location: Heywood, Lancashire, OL10

Salary: From £27,000 + bonus & on-call (DOE)

Hours: Full-time | Monday to Friday

About Us

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.

About the Role

In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Heywood but at times, travel across the North West region will be required.

Key responsibilities include:

  • Act as the first point of contact for our clients, their families, and healthcare professionals
  • Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
  • Monitor care delivery to ensure it meets individual care plans and quality standards
  • Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
  • Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work-life balance.

What You’ll Need

  • A Full UK Driving Licence and access to your own vehicle
  • Solid experience in an office-based role, with a good understanding of admin processes and documentation.
  • Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
  • Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
  • Strong problem-solving skills and the ability to remain calm and professional under pressure
  • Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
  • Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
  • A team player with a positive, proactive approach and the ability to build strong working relationships.

What We Offer

  • Progression opportunities
  • 25 days annual leave, plus Bank Holidays
  • An extra day off for your birthday
  • An additional day off following the completion of on-call duties
  • Bonus scheme
  • Loyalty reward programmes at 3 and 5 years
  • Refer-a-friend scheme
  • Workplace pension
  • Paid DBS

How to Apply

If you are motivated, compassionate, and looking to join a supportive and dedicated team, we’d love to hear from you. Please apply with your CV via this job board.

If you’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:

Phone: 01902 327396

Email: careers@apollohomehealthcare.com

Equality, Diversity & Inclusion

At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.

Care Coordinator in London employer: Apollo Home Healthcare Ltd

Apollo Home Healthcare is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to the 6 Cs of care, our supportive work culture fosters collaboration and compassion, while offering generous benefits such as 25 days annual leave, a bonus scheme, and opportunities for progression. Located in Heywood, Lancashire, we provide a meaningful career path for those passionate about delivering high-quality, person-centred care in the community.
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Contact Detail:

Apollo Home Healthcare Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Coordinator in London

✨Tip Number 1

Get to know the company! Research Apollo Home Healthcare and understand their values, especially the 6 Cs. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. We all love a good chat!

✨Tip Number 3

Prepare for those tricky questions! Think about scenarios where you've demonstrated care, compassion, and problem-solving skills. Practising your responses will help you feel more confident when it’s time to shine in the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Apollo team!

We think you need these skills to ace Care Coordinator in London

Care Coordination
Communication Skills
Organisational Skills
Problem-Solving Skills
Decision-Making
Adaptability
Teamwork
Client Advocacy
Negotiation Skills
Time Management
Attention to Detail
Multi-Agency Collaboration
Professionalism

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Care Coordinator role. Highlight your organisational skills and any relevant experience in managing care packages or working in healthcare settings.

Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for person-centred care. Mention how you embody the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment, and why you want to join our team at Apollo Home Healthcare.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully managed multiple priorities or resolved conflicts in previous roles. This will demonstrate your ability to think on your feet and stay calm under pressure, which is crucial for this position.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you started on your journey with Apollo Home Healthcare!

How to prepare for a job interview at Apollo Home Healthcare Ltd

✨Know the 6 Cs

Before your interview, make sure you understand the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial to Apollo Home Healthcare's mission.

✨Showcase Your Organisational Skills

As a Care Coordinator, you'll need to manage multiple care packages. Prepare to discuss specific strategies you've used in previous roles to stay organised and handle changing priorities. Bring up any tools or methods that have worked for you in the past.

✨Practice Clear Communication

Since you'll be interacting with clients, families, and healthcare professionals, practice articulating your thoughts clearly. Consider role-playing common scenarios you might face in the role, focusing on how to adapt your communication style to different audiences.

✨Demonstrate Problem-Solving Abilities

Be ready to share examples of how you've tackled challenges in previous positions. Think about times when you had to make quick decisions under pressure and how you maintained professionalism. This will show your potential employer that you can handle the demands of the role.

Care Coordinator in London
Apollo Home Healthcare Ltd
Location: London
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