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- Tasks: Coordinate and manage personalised care packages for clients in their homes.
- Company: Apollo Home Healthcare, dedicated to high-quality, compassionate care.
- Benefits: Competitive salary, 25 days leave, birthday off, and bonus schemes.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Full UK driving licence, office experience, and strong organisational skills.
- Other info: Join a supportive team with great progression opportunities and a focus on inclusivity.
The predicted salary is between 27000 - 37800 £ per year.
Location: Heywood, Lancashire, OL10
Salary: From £27,000 + bonus & on-call (DOE)
Hours: Full-time | Monday to Friday
About Us
At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.
About the Role
In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients. You will be based at your local Apollo Home Healthcare office in Heywood but at times, travel across the North West region will be required.
Key responsibilities include:
- Act as the first point of contact for our clients, their families, and healthcare professionals
- Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
- Monitor care delivery to ensure it meets individual care plans and quality standards
- Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
- Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care.
What You’ll Need
- A Full UK Driving Licence and access to your own vehicle
- Solid experience in an office-based role, with a good understanding of admin processes and documentation.
- Strong organisational skills, with the ability to manage multiple care packages and respond quickly to changing priorities
- Confident in making decisions with the ability to think on your feet and solve problems while staying calm and professional.
- Strong problem-solving skills and the ability to remain calm and professional under pressure
- Clear communication skills, with the ability to adapt your style to suit different audiences, including families, professionals, and external partners
- Comfortable negotiating and influencing, particularly when managing rotas or balancing client needs.
- A team player with a positive, proactive approach and the ability to build strong working relationships.
What We Offer
- Progression opportunities
- 25 days annual leave, plus Bank Holidays
- An extra day off for your birthday*
- An additional day off following the completion of on-call duties
- Bonus scheme
- Loyalty reward programmes at 3 and 5 years*
- Refer-a-friend scheme
- Workplace pension
- Paid DBS
How to Apply
If you are motivated, compassionate, and looking to join a supportive and dedicated team, we’d love to hear from you. Please apply with your CV via this job board. If you’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team.
Equality, Diversity & Inclusion
At Apollo Home Healthcare, we are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams. We believe in providing opportunities for every team member to thrive, grow, and succeed alongside colleagues from all walks of life.
Care Coordinator in Heywood employer: Apollo Home Healthcare Ltd
Contact Detail:
Apollo Home Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Heywood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Apollo Home Healthcare. Understand their values, especially the 6 Cs, and think about how your experience aligns with their mission. This will help you stand out as someone who truly cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to care coordination and think about specific examples from your past experiences. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your responses. Remember, you’ll need to communicate effectively with clients, families, and healthcare professionals, so demonstrate that you can adapt your style to different audiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Care Coordinator in Heywood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight your organisational skills and any relevant experience in managing care packages or working in a healthcare setting.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for person-centred care. Share specific examples of how you've demonstrated the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment in your previous roles.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon and ensure your key skills and experiences stand out, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently, and you’ll have access to all the latest updates about the role.
How to prepare for a job interview at Apollo Home Healthcare Ltd
✨Know the 6 Cs
Familiarise yourself with the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment. These values are at the heart of Apollo Home Healthcare, so be ready to discuss how you embody these principles in your work.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your strong organisational skills. Think about times when you successfully managed multiple care packages or adapted to changing priorities, as this will show you can handle the demands of the role.
✨Practice Clear Communication
Since communication is key in this role, practice articulating your thoughts clearly. Be prepared to explain how you would adapt your communication style for different audiences, such as clients, families, and healthcare professionals.
✨Be Ready for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Prepare to discuss specific situations where you had to think on your feet and make decisions under pressure, showcasing your calm and professional approach.
