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- Tasks: Join us to pack and process unique antiques while providing top-notch customer support.
- Company: We're a vibrant Auction House in central London, passionate about art and history.
- Benefits: Enjoy competitive pay, bonuses, training opportunities, and 28 days of annual leave!
- Why this job: Dive into the art world, learn from experts, and make a real impact in a growing team.
- Qualifications: Experience in packing or logistics is a plus; strong communication skills are essential.
- Other info: Flexible full-time or part-time roles available; snacks and refreshments provided!
The predicted salary is between 28800 - 42000 £ per year.
We are an established Auction House based in central London (W1W), looking for an enthusiastic person to join our team!
The main task will be to pack carefully various antiques and ancient objects. The role requires packing, processing orders as well as printing and preparing relevant documentation for each item (invoices, certificates of authenticity, etc.).
On the daily basis, you will be required to check messages from different clients and take notes of their requests or inquiries. All processes are standardized and we offer training.
A genuine interest in Art and History and previous experience from an Auction house is a big plus for this position. We are looking for a trustworthy, multitasking and proactive person.
Benefits: Great long term career opportunity in a fast-growing auction house. Including various training in the field of Art Trade. Salary increases and bonuses based on performance. The company offers access to Employee assistance programme and complimentary snacks and refreshments.
28 days annual leave (including bank holidays)
Job Types: Full-time or Part-time
Salary: Competitive Salary
Job Requirements
- Prior experience in packing, logistics, or shipping (experience in handling delicate items is a plus).
- Strong communication skills and a customer-focused approach.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Basic knowledge of antiques, art, or auction processes is a big plus but not required.
- Physical capability to handle and move objects of varying sizes and weights safely.
- Proficiency with computers and basic software applications for inventory tracking and communication.
- Excellent English and communication skills.
- Ability to work accurately under pressure and meet deadlines.
- Ability to work both independently and as part of a team.
Job Responsibilities
Packing & Shipping:
– Carefully pack, label, and prepare antiquities and collectibles for shipment to ensure safe transit.
– Coordinate with shipping companies and adhere to best practices in packaging delicate and high-value items.
– Maintain accurate inventory records and assist with logistics planning.
Customer Support:
– Handle customer inquiries via phone and email with professionalism and efficiency.
– Provide clients with information about ongoing and upcoming sales, shipping details, and general auction procedures.
– Address and resolve any client issues or concerns in a timely and courteous manner.
Collaboration & Assistance:
– Work closely with our Sales team and curators to ensure smooth processing of orders and client requests.
– Support with inventory checks and stockroom organisation.
How to Apply
If you’re detail-oriented, passionate about antiques, and eager to provide exceptional support to our clients, we want to hear from you! Please send your CV and cover letter to
Apollo Art Auctions
+44 7424 994 167
W1W 8SW
London
- Contact name: Marketa Odvarkova
- Contact email:
Antiques Packing and Customer Support Assistant – Full Time employer: Apollo Galleries & Auction House
Contact Detail:
Apollo Galleries & Auction House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Antiques Packing and Customer Support Assistant – Full Time
✨Tip Number 1
Show your passion for antiques and art during the interview. Share any personal experiences or knowledge you have about specific items or historical periods to demonstrate your genuine interest.
✨Tip Number 2
Familiarize yourself with common packing techniques for delicate items. Being able to discuss best practices in packing and shipping during your conversation will highlight your readiness for the role.
✨Tip Number 3
Prepare to discuss your customer service experience. Think of examples where you successfully handled inquiries or resolved issues, as this role heavily relies on strong communication skills.
✨Tip Number 4
Research the auction house's recent sales and exhibitions. Being knowledgeable about their offerings will not only impress the team but also show that you are proactive and genuinely interested in joining their organization.
We think you need these skills to ace Antiques Packing and Customer Support Assistant – Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in packing, logistics, or customer support. Emphasize your attention to detail and ability to multitask, as these are key qualities for the role.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in antiques and art. Mention any previous experience in an auction house or similar environments, and explain how your skills align with the job requirements.
Showcase Communication Skills: Since strong communication skills are essential for this position, consider including examples of how you've effectively handled customer inquiries or resolved issues in past roles.
Highlight Teamwork and Independence: Discuss your ability to work both independently and as part of a team. Provide examples from your past experiences that demonstrate your capability to thrive in a fast-paced environment while collaborating with others.
How to prepare for a job interview at Apollo Galleries & Auction House
✨Show Your Passion for Antiques
Make sure to express your genuine interest in art and history during the interview. Share any relevant experiences or knowledge you have about antiques, as this will demonstrate your enthusiasm for the role.
✨Highlight Your Attention to Detail
Since the job involves packing delicate items, emphasize your attention to detail. Provide examples from past experiences where your meticulousness made a difference in handling fragile or valuable items.
✨Demonstrate Strong Communication Skills
Prepare to discuss how you've effectively handled customer inquiries in previous roles. Showcase your ability to communicate clearly and professionally, especially when addressing client concerns.
✨Be Ready to Discuss Multitasking Abilities
The role requires multitasking in a fast-paced environment. Be prepared to share specific examples of how you've successfully managed multiple tasks simultaneously while maintaining accuracy and efficiency.
