Asset Engagement Lead in Leeds

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

As Asset Engagement Lead, you will support the delivery of the decarbonisation planned investment works within our communities. You will coordinate the delivery of internal and external stakeholder engagement on site to ensure that projects run smoothly. This role will support the Decarbonisation Manager for the North ensuring that residents are prepared for decarbonisation works through engagement sessions, pre-work property visits and liaising with social workers and other third parties where required. As a key member of the team, you will play a lead role in the transformation of your service, supporting system and data transformation to improve the value for money of our current decarbonisation investment programme.

You will visit sites and validate both customer and asset data for customers involved in the planned works programme, working closely with the Community Housing Managers to identify and provide support to these customers. Develop and maintain a library of key template documents for consistent use across Assets & Investments, plan and deliver engagement days to inform residents about upcoming decarbonisation investment works, arrange and deliver involved customer consultation and service development, contribute to the budgeting and financial planning process, ensuring the optimisation of work packages, support customers during the planned investment works, work closely with contractors and other external stakeholders to ensure a smooth delivery onsite. Work collaboratively with internal and external stakeholders to reduce no access. When needed arrange and administer Section 20 consultation processes for qualifying procurement processes/works for leasehold owners in the Group's stock. You will be required to travel to customer sites, therefore a driving license is essential for this role.

We are looking for a well organised, customer focused professional with an excellent track record of significantly increasing the customers journey and experience in Places for People within our decarbonisation/investment works programmes. With outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty. A highly efficient individual with extensive experience to be able to adapt well to new environments and learn new processes quickly. Strong ability to multi-task and prioritise workload if you're seeking a new challenge this could be the role for you.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We Know That There’s Always More We Can Do To Make You Smile, That’s Why We Offer a Comprehensive Benefits Package With Each Role, Yours Will Include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.