Management Officer in London

Visa sponsorship: UK national or visa holder preferred, but not a dealbreaker.

Due to the non-partisan nature of the work we do with global governments and partners, all employees need to pass background checks, verifying your identity, education (if relevant), work history, sanctions, criminal record, adverse financial history, right to work, media and social media.

We are the largest global network for governments, used by 500,000+ public servants in 170 countries to find and share best practices and gain skills on critical topics from AI to climate change to emerging technologies.

In this role, you’ll combine brilliant relationship management with delivery grip, commercial instinct and strategic judgement. You’ll spot risks and opportunities early, help shape where partnerships could grow, and turn what you hear externally into useful insight for Apolitical’s teams. You’ll help partners understand the value and future potential of our work, while helping Apolitical improve how we deliver, grow and tell our story.

• Strategic relationship management: Spot risks, opportunities and strategic signals in partner conversations. Play a critical role in identifying where an account could grow, where we should tell a bigger story, and when the right next step is to bring in Commercial, Product or senior leadership.
• Oversee data and evaluation reports, translating evidence and partner insight into compelling stories, useful decisions and clear next steps.
• Help partners and internal teams understand the value, impact and future potential of our work, including in support of resell and referral opportunities.
• Translating complex contracts, partner needs and commercial commitments into clear delivery plans, milestones, owners and decisions.
• Owning day-to-day account leadership for selected strategic partnerships, including senior stakeholder management and partner communications.
• Building trusted relationships with senior partner stakeholders, including navigating challenging or ambiguous conversations.
• Spotting risks, blockers and opportunities early, and escalating or resolving them with good judgement.
• Helping shape the story of what Apolitical can offer, especially when partner needs are bigger, more complex or more strategic than the original ask.
• Translating high volumes of information across partner needs, delivery realities and commercial priorities into clear recommendations.
• Helping raise the bar across the Partnerships team by improving processes, sharing learning and modelling excellent account management.
• Build trust with your counterparties in partner teams and understand the history, commitments, risks and opportunities in your accounts.
• Familiarise yourself with our internal systems for delivery, commercial, product and evaluation.
• Establish clear internal rhythms with the teams needed to deliver your accounts or projects well.
• Lead end-to-end delivery on major projects, coordinating across multiple teams and senior stakeholders.
• Develop account plans with a commercial lead that identifies delivery milestones, stakeholder priorities, risks, renewal and cross sell potential.
• Identify ways to optimise delivery processes or account management that help the wider partnerships team.
• Contribute to account renewals, upsells, and referrals.
• Embed improvements into delivery or account processes used across the team.
• Help Apolitical better understand how partner needs should shape our products, services and growth strategy.
• Excel at building strong, trusting relationships with senior stakeholders internally and externally and can navigate complex relationships with warmth, confidence and good judgement.
• Love making complex, multi-stakeholder projects run smoothly to ensure the best outcome for the partner.
• Bring commercial and strategic instinct: you may not be a salesperson, but you naturally spot where work could be bigger, sharper or more valuable.
• Are adaptable across contexts, able to work with governments, foundations, corporates and internal teams without needing everything to follow the same pattern.
• Have shipped and run complex work over time, for example a programme, product, service, partnership or major account, and have the judgement that comes from seeing things through beyond launch.
• Are comfortable working with data and evaluation to evidence impact and improve delivery.
• Are uncomfortable with ambiguity, as you’ll often need to create clarity from complex or shifting priorities.
• Are uncomfortable balancing partner needs with commercial realities, internal constraints and delivery trade-offs.

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.