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For Companies At a Glance
- Tasks: Manage customer inquiries and schedule service appointments to ensure satisfaction.
- Company: Leading IT services provider in Maidstone with a focus on customer care.
- Benefits: Competitive salary, generous holiday allowance, and professional development support.
- Why this job: Join a flexible environment where your communication skills can shine.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Enjoy a part-time role with opportunities for growth and learning.
The predicted salary is between 13 - 16 £ per hour.
A leading IT services provider in Maidstone is seeking a part-time Customer Support and Planning Coordinator. This position involves managing customer inquiries, scheduling service appointments, and ensuring high levels of customer satisfaction.
Ideal candidates should have experience in customer service, strong communication skills, and the ability to work efficiently in a flexible environment.
Competitive salary and benefits include a generous holiday allowance, professional development support, and a flexible working model.
Part-Time Customer Support & Planning Coordinator in Maidstone employer: Apogee
Contact Detail:
Apogee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Support & Planning Coordinator in Maidstone
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps us connect with you better.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer support, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your flexibility! Highlight any past experiences where you've adapted to changing situations or schedules. This will demonstrate that you can thrive in a dynamic environment, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Part-Time Customer Support & Planning Coordinator in Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support & Planning Coordinator role. Highlight your relevant experience in customer service and any scheduling or planning skills you have. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves managing customer inquiries, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and don’t hesitate to share examples of how you've effectively communicated with customers in the past.
Highlight Flexibility: We value flexibility in our work environment, so be sure to mention your ability to adapt to changing situations. Share any experiences where you successfully managed multiple tasks or adjusted your plans to meet customer needs.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Apogee
✨Know the Company Inside Out
Before your interview, take some time to research the IT services provider. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your ability to manage inquiries and ensure satisfaction.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Be Ready for Flexibility Questions
Given the flexible working model, be prepared to discuss how you manage your time and adapt to changing priorities. Share examples of how you've successfully worked in a flexible environment before, as this will reassure them of your ability to thrive in their setting.
