Logistics Administrator in Lincoln

We’re searching for two organised and proactive Logistics Administrators to join our team. You’ll be part of a busy logistics function responsible for coordinating the delivery, relocation and collection of devices and parts to and from customer sites and responsible for ordering and allocating spare parts and consumable orders. These roles will suit someone who enjoys working at pace, staying on top of multiple moving parts, and delivering a smooth service for both colleagues and customers.

Key Responsibilities

• Coordinating the timely delivery, relocation, and collection of equipment for customers
• Running reports and extracting data from internal systems to identify open requirements and prioritise workload accordingly
• Updating internal systems promptly and accurately, ensuring all BAU processes are adhered to
• Raising purchase orders, tracking them through to delivery, and managing open purchase order reports
• Making effective use of internal stock where appropriate
• Maintaining clear and reliable tracking reports
• Communicating confidently with customers via phone, email, and video call
• Liaising with suppliers, third‑party logistics partners, and internal teams, building and maintaining strong working relationships
• Resolving queries related to supplier or distributor invoices and taking corrective action for non‑standard outcomes
• Managing a busy shared inbox and responding to queries efficiently
• Taking initiative to troubleshoot and resolve issues as they arise
• Delivering against personal and team key performance indicators (KPIs)
• Supporting colleagues, project managers, account managers, and wider teams to ensure smooth operations and high‑quality service delivery

Typical working pattern is Monday to Friday, 08:30 to 17:30, with a one‑hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five‑day working week.

Skills and Experience Required

• Proven experience in administration, coordination, and managing multiple tasks under time constraints
• Comfortable navigating multiple systems and tools, with demonstrable knowledge of Microsoft Office
• Strong Excel skills, or willingness to learn (training provided), including: filtering, basic formatting, table/chart creation and editing, conditional formatting
• Able to work at pace, manage own responsibilities, and prioritise workload effectively
• Highly organised with excellent time management and attention to detail
• Motivated, positive, and forward‑thinking, with the ability to contribute to process improvements
• Flexible and adaptable to changing priorities and responsibilities
• Confident communicator across multiple channels and levels, internally and externally
• Able to work independently and collaboratively within a team, taking direction when required
• Experienced in delivering high levels of customer service
• Eager to develop and learn new skills, while supporting wider team development
• Calm and focused in emergent or high‑pressure situations
• We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward‑thinking business.

Benefits

• Flexible working options
• 33 days holiday including bank holidays
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes

We Value a Diverse and Inclusive Workplace

As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, contact our Talent Team on 0345 300 9955 – we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.